Top Tech Jobs & Startup Jobs

Leads security architecture reviews and governance for enterprise services, applications, integrations, and cloud environments. Develops Zero Trust reference architectures, secure-by-design patterns, and DevSecOps guardrails across hybrid and multicloud platforms. Oversees AWS, API, Kubernetes, data, AI, third-party, and integration security; conducts risk assessments and maps controls to security frameworks. Guides incident response, compliance, PAM, remediation, and security strategy while mentoring security and delivery teams.

The Accounts Receivable Analyst processes high-volume payments, refunds, chargebacks, billing, receipts, write-offs, and customer account updates. Responsibilities include reconciling cashbooks and accounts to the Wennsoft General Ledger, analyzing aging reports, researching discrepancies, supporting collections, maintaining transaction records, preparing reports, and assisting with audits. The role requires strong Excel, accounting, analytical, organizational, communication, and multitasking skills in a fast-paced environment.

Processes and resolves enrollment exceptions, system rejections, audits, and data issues within SLA. Produces enrollment reports and metrics, identifies trends and root causes, supports user acceptance testing, partners with IT and business teams, and drives process improvements. Maintains SOPs and communicates operational insights, risks, and recommendations to leadership and stakeholders while ensuring accuracy, compliance, and enrollment performance.

Processes and verifies invoices, refunds, discounts, payment applications, and account maintenance requests. Investigates credit card, ACH, and check exceptions, responds to chargebacks, resolves billing discrepancies, maintains accurate reporting, and identifies process improvements. Uses Excel to track productivity and projects while meeting quality and service-level standards.

Leads hybrid infrastructure operations supporting 99.99% uptime across on-premises, data center, and AWS environments. Oversees cloud strategy, automation, observability, incident and change management, disaster recovery, compliance, budgets, capacity planning, internal engineering teams, and outsourced providers. Establishes operational standards, manages infrastructure lifecycle, drives continuous improvement, and serves as the executive escalation point for reliability and customer-impacting issues.

Leads and develops learning facilitators delivering new hire, product, process, technology, leadership, and upskilling programs. Oversees trainer performance, schedules, assignments, classroom capacity, certifications, attendance, and learning records. Partners with Operations, Quality, Workforce Management, and other stakeholders to align training with business needs. Evaluates learner and operational outcomes, improves speed-to-proficiency, supports technology and AI-enabled change initiatives, and conducts training when needed.

Recruits, sources, vets, and negotiates service rates with contractors across a multistate territory to build and maintain a qualified home-repair contractor network. Conducts outbound sales outreach, manages leads and competing priorities, verifies compliance and costing, maintains detailed records, presents recruitment performance reports, and completes occasional fieldwork. The role requires strong communication, negotiation, independent work, customer focus, and collaboration with contractor management teams.

Coordinates vendor calibrations, monitors and audits calls for quality, listens to focus-agent calls, handles customer escalations, coaches agents, manages reporting and promotional orders, processes login requests, coordinates ambassador meetings, and observes and documents training feedback.

Analyzes and validates data, documents requirements and data flows, deconstructs Alteryx workflows and Tableau reports, and identifies process improvements. The role uses SQL to profile data, supports data modeling and quality initiatives, collaborates with business stakeholders and Data Engineering, and develops validation frameworks and ad hoc analyses.

Build, publish, and maintain CMS-based e-commerce landing pages and product listings. Implement content, images, forms, CTAs, pricing, and promotions while following brand guidelines. Collaborate with marketing, creative, and product teams on campaigns, conduct cross-browser and device testing, troubleshoot CMS and styling issues, update pages, and identify opportunities to optimize the product catalog and online conversion performance.