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Provide onsite and global IT support across Apple and Windows environments, troubleshooting hardware, software, SaaS, network, and access issues. Administer IAM integrations, MDM, internal networks, and IT systems; manage device lifecycles and employee onboarding and offboarding. Create documentation, support security processes, deploy tools, collaborate with IT and security teams, and participate in rotating on-call coverage.

Own the operating infrastructure supporting a B2B SaaS customer success team, including account books, coverage, CRM workspaces, renewal forecasting, journey milestones, retention reporting, churn attribution, data integrity, automation, and enablement. Reconcile data across HubSpot, Stripe, and Hex; improve recurring processes; and partner with CS leadership, Finance, Product, and GTM Engineering to increase retention and reduce administrative work.

Build and lead Iru’s private and public communities for IT and security practitioners. Responsibilities include launching community programs, recruiting members, managing engagement and retention, creating original campaigns and social content, maintaining brand voice, amplifying product launches, gathering audience insights, and collaborating across marketing and creative teams.

As a Visual Designer, you will create marketing assets, support website design, and collaborate on brand projects while learning from a Senior Designer.

Contract video editor and motion designer responsible for turning raw footage and UI captures into polished videos. Create motion graphics, animate UI workflows, perform precision edits (pacing, color correction, sound design, kinetic typography), protect brand consistency, and occasionally lead on-camera production and direction. Hybrid role averaging 20 hours/week with potential to convert to full-time.

Lead a product-wide visual redesign, define and raise UI craft standards, drive motion and micro-interactions, partner with engineering and design systems to ensure high-quality implementation, and be hands-on building exceptional enterprise security product interfaces.

Manage a high-volume portfolio (150+ customers) to drive onboarding, adoption, retention, and expansion. Create repeatable success plans, lead trainings and business reviews, monitor product usage, surface customer feedback to Product, and collaborate with Sales and internal teams to deliver outcomes and growth.

Design, implement, and scale AWS infrastructure using IaC (Terraform, AWS CDK); build CI/CD pipelines; containerize with Docker and Kubernetes; enforce cloud security controls; implement monitoring and observability; collaborate cross-functionally and mentor junior engineers.

Lead Iru's demand generation across paid media, integrated campaigns, lifecycle marketing, website conversion, email, and events. Build and run a full-funnel growth engine, manage budget and forecasting, hire and coach the growth team, create repeatable campaign frameworks, and partner cross-functionally to drive pipeline and revenue.

Lead design and delivery of enablement across Sales, SDR, CS, and SE teams. Build onboarding, continuing education, launch readiness, AI-powered coaching, measurement, and partner enablement. Partner cross-functionally to detect skill gaps, deliver targeted curriculum, and measure impact on ramp time, quota attainment, and deal velocity.