Top Tech Jobs & Startup Jobs

Respond to customer support requests, investigate and reproduce product bugs, document technical details, and create prioritized bug reports. Coordinate with engineering and product teams through resolution, communicate fixes or workarounds to users, maintain support documentation and workflows, and identify recurring feedback themes for product leadership. The role requires fast context switching, thoughtful root-cause analysis, cross-functional coordination, and in-office work five days per week.

Lead and grow a high-performing engineering team, own execution of complex initiatives, partner with product and design, influence architecture and technical direction, hire and scale the org, and coach engineers to deliver high-quality production systems.

Lead Juicebox's social and creator strategy across LinkedIn, Instagram, and Twitter/X. Build and run influencer and creator partnerships and campaigns, collaborate with leadership for thought leadership, manage agencies and contributors, ship timely content, design promotions to drive new business and engagement, and identify new social growth opportunities.

Lead product-led growth initiatives for Juicebox's self-serve channel. Design and run experiments to improve acquisition, onboarding, activation, retention, invitations, and referrals. Collaborate with product, engineering, and marketing to launch lifecycle campaigns across email and in-product messaging, analyze user and product data to surface opportunities, and own end-to-end growth experiments that move key self-serve metrics.

Manage a portfolio of customers through onboarding, adoption, expansion, and renewal. Drive AI-native workflow adoption, lead commercial conversations and renewals, identify expansion opportunities, run QBRs and ROI discussions, and help scale Customer Success playbooks at a high-growth SaaS company.

Lead product-led growth for Juicebox's self-serve channel. Own revenue from self-serve customers, run growth experiments, improve onboarding/activation/referrals, launch lifecycle campaigns, analyze product usage, and work cross-functionally to ship initiatives.

Generate top-of-funnel pipeline through strategic outbound outreach to Heads of Talent, VP People, and agency owners. Collaborate with AEs, Product, and Marketing, refine outbound playbook, and book qualified meetings to drive revenue expansion.

Manage a portfolio of customers through onboarding, adoption, expansion, and renewals. Drive AI-native workflow adoption, commercial outcomes, pricing negotiations, ROI discussions, and QBRs. Build multi-threaded relationships, identify expansion opportunities, and help define and scale Customer Success playbooks at a hypergrowth SaaS company.

Senior individual contributor to own major parts of the codebase, shape architecture, implement features, mentor engineers, and maintain technical velocity at a fast-growing AI SaaS startup. Work closely with founders, review high-trust PRs, and improve engineering quality without people management.

Design, build, and ship end-to-end product features focused on search and ranking. Improve profile search via new filters, data sources, and LLM-based features (including fine-tuning and feedback loops). Collaborate with founders, move quickly, own projects, and work across Next.js/React, Node.js, OpenSearch, AWS, SQS, and Spark.