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Manage daily LTL logistics operations for assigned customer accounts. Responsibilities include tracking and covering shipments, classifying freight, pricing quotes, selecting carriers and service levels, resolving delays or damages, maintaining customer and carrier relationships, and identifying opportunities for customer-specific pricing. The role supports account profitability, service quality, regulatory compliance, and effective coordination among customers, carriers, sales teams, and internal operations.

Manage daily LTL logistics operations for assigned customer accounts by tracking shipments, coordinating carriers, classifying freight, pricing quotes, resolving delivery issues, and maintaining customer and carrier relationships. The role also supports load coverage, service-level selection, profitability, regulatory compliance, and customer-specific pricing opportunities.

Provides logistics support through order entry, load routing and dispatching, traffic coordination, shipment monitoring, delivery scheduling, driver communication, load validation, and investigation of overages, shortages, and damages. Maintains customer and load records, coordinates with account managers, receivers, customers, and drivers, and ensures accurate delivery documentation for accounting.

Coordinates and monitors transportation operations, including drivers, equipment, schedules, shipments, and customer notifications. Investigates operational issues, resolves shipment discrepancies, maintains transportation management system data, generates reports, processes documentation, audits records, applies coding accurately, and communicates updates to customers and management. Also maintains statement-of-work audit schedules and distributes operational updates.

Manage relationships with RXO’s key clients, serve as their primary point of contact, expand accounts, negotiate sale terms, secure carriers and specialized equipment, maintain shipment and sales data, and monitor billing accuracy. The role requires strong customer advocacy, transportation industry knowledge, relationship development, and communication skills.

Identifies and develops sales leads through research and cold calling, builds customer relationships, negotiates profitable rates, and drives revenue and transportation volume. The role requires understanding freight rates, carriers, equipment, and load capacities; maintaining accurate sales, billing, invoicing, and operational records; coordinating shipment terms; and ensuring compliance with established procedures.

Manage daily logistics operations for customer accounts by coordinating and tracking shipments, monitoring pickups and deliveries, validating load data, scheduling appointments, resolving freight issues, documenting overages or damages, and communicating shipment status. The role also involves freight classification and pricing, carrier selection, driver instructions, and maintaining customer and load information to support timely delivery and profitability.

Provides logistics coordination and support by entering customer loads, monitoring pickups and deliveries, coordinating driver check calls, scheduling appointments, investigating shipment discrepancies, updating stakeholders, validating delivery data, and providing routing instructions. Requires at least one year of logistics experience, transportation industry knowledge, and the ability to prepare routine reports and follow written or verbal instructions.

Develops customer logistics solutions by analyzing RFQs and supply chain data, optimizing transportation networks and routes, modeling costs, identifying savings opportunities, and coordinating process improvements with internal and client stakeholders. The role uses decision-support tools, transportation modeling, simulations, and data analysis to improve dedicated transportation operations.

The Business Development Representative identifies and develops leads through research and cold calling, secures customers and freight volume, negotiates profitable rates, and maintains customer relationships. The role requires knowledge of transportation rates, carriers, equipment, and load capacities. Responsibilities also include coordinating carriers, following shipment procedures, updating sales and volume tracking systems, researching prospects, and verifying billing and invoicing accuracy.