SENIOR LOGISTICS SPECIALIST

Posted Yesterday
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Charlotte, NC, USA
In-Office
Senior level
Logistics • Transportation
Smart solutions to move your freight
The Role
Coordinates and monitors transportation operations, including drivers, equipment, schedules, shipments, and customer notifications. Investigates operational issues, resolves shipment discrepancies, maintains transportation management system data, generates reports, processes documentation, audits records, applies coding accurately, and communicates updates to customers and management. Also maintains statement-of-work audit schedules and distributes operational updates.
Summary Generated by Built In

Accelerate your career at RXO
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

As the Senior Specialist, Logistics at RXO, your attention to the small details and strong work ethic will ensure our operations continue to run smoothly as we deliver exceptional service to our customers.


What your day-to-day will look like:

  • Investigate, resolve and/or call out operational oddities
  • Schedule, coordinate and monitor drivers and equipment to ensure daily transportation operations run safely, efficiently and on time 
  • Assist in the development, planning and modification of daily schedules as appropriate; make notifications to customer service and the operations manager as to the status of shipments
  • Correctly troubleshoot and proactively resolve shipment discrepancies as needed 
  • Proactively communicate with customers, employees and the management team to ensure necessary requirements are met 
  • Accurately enter data into the transportation management system; maintain and generate required reports
  • Properly process, audit and file various documentation 
  • Monitor and ensure proper coding application in a timely matter; escalate as needed
  • Maintain statement of work audit schedule and distribute updates to all team members 

At a minimum, you’ll need:

  • 2 years of transportation experience

It’d be great if you also have:

  • Bachelor's degree in Business, Supply Chain or Logistics Management 
  • Experience with Windows applications and Microsoft Office
  • Knowledge of shipping software
  • Excellent verbal and written communication skills, including presenting clean, organized and thorough information and data appropriate for intended audience
  • The capability to perform complex analysis of data, processes, policies, procedures and/or systems; able to produce unambiguous, comprehensive and accurate interpretations of data/information

Does this sound like you? Check out what else RXO has to offer.

Why Join Us:

Our Benefits

  • Comprehensive medical, dental, and vision plans

  • 401(k) retirement plan with up to 5% company match

  • Pre-tax accounts to help streamline eligible expenses

  • Company-paid disability and life insurance

  • Employee Assistance Program (EAP)

  • Career and Leadership Development Programs

  • Paid time off, company holidays, and volunteer days

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve.

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.

The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.

Skills Required

  • At least 2 years of transportation experience
  • Bachelor's degree in Business, Supply Chain, or Logistics Management
  • Experience with Windows applications and Microsoft Office
  • Knowledge of shipping software
  • Excellent verbal and written communication skills
  • Ability to perform complex analysis of data, processes, policies, procedures, or systems and produce accurate interpretations

RXO, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RXO, Inc. and has not been reviewed or approved by RXO, Inc..

  • Healthcare Strength — Medical coverage is described as comprehensive, including prescription drugs, virtual care, dental and vision, with the company stating it covers the majority of healthcare costs. Wellbeing resources such as mental-health/EAP and pre- and post‑natal support are also highlighted.
  • Retirement Support — Retirement offerings include a 401(k) with company match that the company reports enhancing in 2024, with plan details available through the Benefits Center. Access to financial planning services further supports retirement readiness.
  • Leave & Time Off Breadth — Time off options are described as broad, covering paid vacation and specialized leaves such as bereavement and military leave with differential pay. Additional provisions include parental/family‑bonding leave and, in some materials, paid time off for volunteering.

RXO, Inc. Insights

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The Company
HQ: Charlotte, NC
4,634 Employees
Year Founded: 2022

What We Do

RXO is an asset-light transportation provider that uses a best-in-class combination of scale, technology and third-party capacity to move freight for our customers. We serve more than half of the Fortune 500's supply chain with an extensive network of carriers and logistics experts.

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