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Provide technical, customer-facing support for AI agents and platform integrations; troubleshoot logs, SQL, and call/messaging workflows; escalate bugs to Engineering; improve support processes and documentation; work with customers from SMB to enterprise.

Lead product prioritization and execution for AI-driven tools that automate contractor front-office tasks. Partner with customers to discover automation opportunities, define specs, and work with engineering and design to launch AI agents integrated with systems like ServiceTitan.

Build and own the unified data layer: ingest pipelines into ClickHouse, model and document canonical tables, define metrics, implement quality/freshness checks, enable human and AI querying, run ad-hoc analyses, and collaborate with engineering and Strategy & Ops to ensure trustworthy analytics for customers and internal dashboards.

Lead strategic finance and build the finance function: own the operating plan, financial model, KPIs, dashboards, cash management, fundraising materials and diligence, and hire and scale the finance team. Embed automation and AI in finance operations while partnering with executives to drive resource allocation and performance against plan.

The AI Operations Lead will build internal systems, dashboards, and AI agents to automate workflows, enhance efficiency, and scale operations for Broccoli AI's growth.

The Founding Technical Recruiter will lead full-cycle recruitment for technical roles, collaborating with founders on quality hires and candidate experience, while sourcing talent creatively.

The AI Strategy Lead will manage customer rollouts, drive product strategy, build customer relationships, and analyze business impact from AI implementations.

Lead high-priority strategic projects, impacting company growth through pricing models, org structure, partnerships, and marketing initiatives.

The Implementation Manager will lead customer onboarding by integrating AI voice agents into trades businesses, ensuring a smooth setup and fast results while providing ongoing support and optimization.

The New Verticals Lead will develop strategies for expanding Broccoli AI's presence in home services, shape product priorities, enhance customer onboarding, manage go-to-market strategies, and measure success metrics across new verticals.