Executive Assistant

Posted Yesterday
Be an Early Applicant
San Francisco, CA, USA
In-Office
100K-140K Annually
Mid level
Artificial Intelligence • Information Technology • Software
The Role
Support the CEO by managing calendars, inboxes, communications, meeting preparation, domestic and international travel, offsites, retreats, board meetings, and company events. Track action items, coordinate cross-functional initiatives, prepare high-stakes materials, and serve as a trusted gatekeeper. The role requires autonomy, discretion, strong writing, anticipation of needs, and composure in a fast-changing startup environment.
Summary Generated by Built In
About Broccoli 🥦
 

At Broccoli, we're building AI teammates for the people who build and maintain our world.

We partner with plumbing, HVAC, and electrical contractors, the hardworking businesses that keep homes and communities running, and replace fragmented software and repetitive manual work with AI that actually gets the job done.

Our AI teammates answer phones, book appointments, follow up with customers, recover missed revenue, and help contractors deliver exceptional customer experiences, all while integrating seamlessly with platforms like ServiceTitan.

Before we wrote a single line of code, we visited more than 140 contractors to understand how these businesses truly operate. That firsthand experience shaped everything we've built.

Today:

  • Hundreds of contractors rely on Broccoli every day.

  • We've grown to $15M+ ARR in under two years.

  • We're trusted by everyone from independent contractors to some of the largest private equity backed operators in the home services industry.

  • We're backed by Khosla Ventures and Y Combinator.

We're still just getting started.
The Role

We're hiring an Executive Assistant to support our CEO directly. You'll manage the calendar, own communications and travel, and make sure priorities, follow-ups, and commitments don't fall through the cracks. This is a role with real access and trust. You’ll be closely involved in how the company operates and how decisions get made, not just the logistics behind the scenes.

This role is focused on supporting the CEO primarily with the potential to expand to support additional members of the executive team as the company scales.

This role is based in our San Francisco office and is in-person.

What You'll Own

Calendar and Communications

  • Own the CEO calendar end to end: proactive scheduling, ruthless prioritization, and protecting focus time.

  • Triage and manage the inbox, flagging what needs attention and drafting responses where appropriate.

  • Prepare the CEO for meetings with agendas, background, and relevant context pulled together in advance.

Travel and Logistics

  • Plan and book domestic and international travel, and handle changes and complications in real time.

  • Coordinate offsites, retreats, board meetings, team events, and other company gatherings, including venues and vendor management.

Operational Support

  • Track action items and follow-ups from meetings so nothing falls through the cracks.

  • Support light project coordination on cross-functional initiatives the CEO is driving.

  • Help prepare materials for board meetings, all-hands, and other high-stakes communications.

  • Act as a trusted filter and calendar gatekeeper, understanding what genuinely needs the CEO's attention versus what can be redirected or handled directly.

Who You Are

You have:

  • 4+ years of experience as an Executive Assistant, ideally supporting a founder or C-level executive at a startup.

  • A demonstrated ability to operate with significant autonomy and discretion; this role will have visibility into sensitive company information.

  • Excellent written communication and comfort drafting on behalf of the CEO.

  • A bias toward anticipating needs rather than waiting to be asked.

  • A calm, steady presence under pressure and comfort with ambiguity; priorities shift quickly at this stage of company.

Nice to Have

  • Early stage startup experience.

  • Experience supporting more than one executive at the same time.

  • Familiarity with tools like Google Workspace, Slack, and travel management platforms.


Broccoli is an equal opportunity employer and complies with all applicable federal, state, and local employment laws. We celebrate diverse perspectives and believe great teams are built by people with different backgrounds, experiences, and ideas.

Skills Required

  • 4+ years of experience as an Executive Assistant
  • Experience ideally supporting a founder or C-level executive at a startup
  • Ability to operate with significant autonomy and discretion
  • Excellent written communication skills and ability to draft on behalf of the CEO
  • Ability to anticipate needs proactively
  • Calm, steady presence under pressure and comfort with ambiguity
  • Early-stage startup experience
  • Experience supporting multiple executives simultaneously
  • Familiarity with Google Workspace, Slack, and travel management platforms
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The Company
HQ: San Francisco, California
17 Employees

What We Do

Broccoli AI is building the future of customer service for the trades. Our AI voice agents help plumbing, HVAC, and electrical businesses deliver fast, reliable, and empathetic support around the clock. Our mission is simple: to democratize great customer service so every contractor, no matter their size, can give customers the experience they deserve.

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