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The Implementation Specialist delivers and coordinates system implementations for ImageTrend products, training clients and maintaining project timelines, while ensuring a positive client experience through effective communication and documentation.

The Director of Implementation leads the implementation team ensuring client satisfaction, project success, and operational excellence. Responsibilities include team management, process improvements, and cross-functional collaboration.

The Technical Account Manager proactively resolves technical challenges for clients, optimizes their solutions, and drives customer satisfaction and value through strategic recommendations and collaboration.

The Database Administrator ensures stability, security, and performance of databases, collaborates with teams for design and deployment, and optimizes resources.

The Technical Manager supports product development by analyzing technical issues, managing support queues, and ensuring efficient client implementations, while providing expertise and training to stakeholders.

The VP of Engineering will oversee software development and QA teams, drive strategic priorities, lead department goals, and enhance client-focused innovations.

The Application Support Specialist I provides customer support for ImageTrend solutions, troubleshooting, resolving issues, and collaborating with internal teams to ensure a positive client experience in a fast-paced environment.

The Quality Assurance Analyst 2 tests applications for defects, creates and reviews test plans, and ensures customer-driven functionality and product quality.

The Software Developer 3 will design, develop, and maintain ETL processes, mentor team members, and ensure high-quality application development while adhering to DevOps best practices.

The Customer Success Project Manager oversees client project initiatives, ensuring timely delivery, resource management, documentation, and client engagement throughout the project lifecycle.