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Provides executive-level administrative support to a Project Manager, including scheduling, payroll and vacation tracking, file maintenance, reporting, correspondence, hiring documentation, and project coordination. Also serves as a Drug & Alcohol Screener by collecting urine specimens, processing instant tests, entering results, preparing specimens for laboratory transport, and maintaining chain of custody and compliant collection procedures.

Recruits candidates across multiple locations and business units by partnering with hiring managers, sourcing applicants, conducting interviews and assessments, completing reference and background checks, delivering offers, managing ATS activity, and supporting early onboarding. The role also develops recruiting advertisements, attends career and community events, communicates employment information, and travels to nearby facilities weekly.

The Administrative Manager oversees administration for a large LA Metro contract, including contract compliance, records, client relations, workforce scheduling, staffing coordination, reporting, billing support, training coordination, and cross-functional operational support. The role monitors deliverables, staffing coverage, performance metrics, audits, and financial documentation while supporting contract leadership, employees, recruiting teams, and client stakeholders. Occasional travel and flexible hours may be required.

Leads workforce planning, staffing analytics, operational strategy, and process improvement. Manages and mentors a team, uses forecasting and operational data to anticipate staffing needs, identifies workflow gaps, develops scalable solutions and SOPs, and produces reports and recommendations. Partners with cross-functional operations teams, challenges decisions when necessary, drives process adoption through training and feedback, and oversees administrative functions supporting field staffing and scheduling.

Provide administrative support to project operations: request and track billable items, prepare weekly/monthly reports, assist scheduling for 24x7 shifts, reconcile company card expenses, use Salesforce for cases, respond to calls/emails, and support Regional/Project Managers on special projects and client deliverables.

Develops and delivers security training curricula, conducts classroom and practical exercises, ensures compliance with internal and external mandates, creates training materials, performs quality assurance inspections, and travels to provide on-site training and retraining for security personnel.

Conduct client-approved internal and covert investigations into theft, violence, and property loss across Memphis distribution centers. Review surveillance and access reports, interview employees, prepare investigation reports, coordinate with client security management and local authorities, and communicate investigation trends and status.

Provide administrative support for a 24x7 security operation: manage officer post orders, process time-off requests, assist scheduling, verify billing, prepare reports and data entry, liaise with field and client, and use Salesforce/CRM and MS Office tools.

Manage full-cycle recruiting across multiple locations: partner with hiring managers, source candidates via traditional and nontraditional channels, screen and interview, run assessments and background checks, deliver offers, and maintain candidate records in the ATS while supporting onboarding and hiring manager feedback loops.

Supervise security shift operations including scheduling, payroll and invoicing oversight, attendance and disciplinary tracking, hiring/onboarding, training, compliance, investigations, report auditing, and frequent communication with supervisors and department heads to ensure contract and client requirements are met.