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Lead analytics for law firm operations by writing advanced SQL and Python/R scripts, building executive dashboards, standardizing KPIs, analyzing case lifecycle metrics, identifying bottlenecks, and delivering actionable recommendations to drive capacity planning and process improvements.

Serve as a high-impact executive partner to the President: manage inbox/Slack, calendar, meeting transcripts and action items, coordinate cross-functional projects, support onboarding/travel/board prep, and provide candid judgment to protect strategic time.

Support attorneys in pre-litigation personal injury matters by organizing and summarizing records, preparing demand packages, communicating with clients and insurers, maintaining case files and deadlines, and ensuring compliance and ethical standards throughout claim development and resolution.

Own client relationships for personal injury pre-litigation matters from intake through settlement. Manage high-volume caseloads, request and summarize medical records and bills, build demand packages, negotiate settlements, and use case management software to drive timely, compassionate outcomes.

Manage law firm partners by analyzing performance metrics, diagnosing issues, and driving improvement through data-driven partnerships. Collaborate with teams and communicate effectively to enhance client outcomes.

Supervise the settlement team to ensure accurate, timely, and compliant processing of case settlements; manage workflows, quality control, KPI tracking, audits, and cross-functional collaboration with attorneys and finance while coaching and developing staff.

Lead a small team to reconcile partner lead and case data into Salesforce, drive document collection from external law firm partners, sequence and manage recurring workstreams, coach and hold team members accountable, and provide executive-ready status and data-backed recommendations to solve process gaps.

The Accounts Receivable Specialist will manage data entry, payment processing, and document organization, ensuring accuracy and efficiency in financial operations.

Own Louisiana market performance and P&L; manage cases from intake through trial and closure; lead litigation and trial strategy; recruit and develop team; drive settlement targets; ensure compliance; report KPIs to COO.

The role involves assisting in reviewing Personal Injury claims, preparing demand packages, maintaining case files, and ensuring effective communication with clients and insurance carriers during the pre-litigation phase.