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Lead significant commercial systems implementations across business, technology, and data workstreams. Manage project plans, budgets, resources, risks, governance, dependencies, stakeholder decisions, and benefits realization. Drive projects from discovery and business case development through delivery while translating commercial requirements into scalable technology solutions and ensuring alignment across senior stakeholders.

Lead AP+’s Quality Engineering team and strategy for reliable payment experiences. Responsibilities include developing engineers, overseeing functional and non-functional testing, advancing automation and AI-enabled testing practices, improving tools and frameworks, embedding quality and security throughout delivery, and partnering with engineering, product, operations, customers, and vendors.

Business Analyst responsible for gathering and managing requirements, modelling business processes and data, assessing risks and impacts, engaging stakeholders, validating solutions, supporting testing and implementation, and facilitating business transitions. The role works with internal teams, enterprise customers, and vendors across the delivery lifecycle within the payments and financial services industry.

Provides commercially focused legal advice on complex and significant matters, manages legal risks, leads negotiations and cross-functional legal work, advises senior stakeholders, and coordinates external counsel. The role independently owns matters through resolution, supports strategic business decisions, coaches less experienced lawyers, and improves Legal team processes through playbooks, precedents, tools, and data-informed practices.

Leads AP+’s external communications, thought leadership, media relations, executive messaging, content development, and issues or crisis communications. Builds relationships with journalists, advises senior leaders, translates complex business developments into compelling narratives, supports government and regulatory engagement, manages agencies, and strengthens the organization’s reputation across the payments industry.

Supports budgeting, forecasting, financial reviews, business cases, and commercial analysis. Evaluates financial and operational performance, identifies variances and trends, and translates data into actionable insights. Partners with Finance Business Partners and operational teams, supports cost management, financial controls, compliance, and risk management, and contributes to improving financial reporting and processes.

Leads complex, high-value technology contract negotiations and renewals while managing end-to-end project delivery. Develops negotiation strategies, coordinates Technology, Product, Legal, Risk, Finance, and executive stakeholders, manages plans, budgets, risks, dependencies, governance, and reporting, and translates commercial and technology complexities into executive recommendations. The role addresses operational resilience, cybersecurity, cloud services, data protection, incident management, business continuity, and disaster recovery.

Leads complex risk advisory and assurance activities across commercial and shared services teams. Provides specialist guidance on risk, controls, governance, compliance, and remediation; conducts formal reviews, assesses control effectiveness, reports findings, and recommends improvements. The role partners with senior stakeholders, influences risk decisions, strengthens risk-management processes, and continuously improves assurance methods within a regulated payments environment.

Designs, builds, and improves secure, scalable infrastructure and software delivery pipelines across physical, virtual, and cloud environments. Responsibilities include infrastructure provisioning, CI/CD automation, system integration, deployment coordination, observability, troubleshooting, performance optimization, and production readiness. The role also drives AI-assisted monitoring and automation improvements while mentoring junior engineers and supporting reliable services in a payments technology environment.

Manage and evolve merchant and online retail payment products across the full product lifecycle. Responsibilities include market and customer research, opportunity assessment, business cases, product definition, roadmap development, cross-functional collaboration, product launches, optimization, stakeholder engagement, and performance analysis. The role focuses on e-commerce payment products and merchant propositions within Australia's domestic payments ecosystem.