Product Manager

Posted 20 Days Ago
Be an Early Applicant
Sydney, New South Wales, AUS
In-Office
Mid level
Payments • Financial Services
To unite people and technology to power better experiences​
The Role
Manage and evolve merchant and online retail payment products across the full product lifecycle. Responsibilities include market and customer research, opportunity assessment, business cases, product definition, roadmap development, cross-functional collaboration, product launches, optimization, stakeholder engagement, and performance analysis. The role focuses on e-commerce payment products and merchant propositions within Australia's domestic payments ecosystem.
Summary Generated by Built In

Life @ AP+: 

We are one connected team in pursuit of one inspiring purpose – to unite people and technology to power better experiences. Each of us has a part to play in making that happen. You’ll be encouraged to bring your big ideas forward and make a difference through your work. Taking steps forward in your career whilst still having room for fun, friendships, and flexibility in your daily life. 

We’re driven by our core values: lead with heart, learn for tomorrow and live our legacy. A purpose like ours takes the inspired impact of an incredible team. Ready to change the game? We’re ready to help you do it. 

The Purpose 

As a Product Manager for Merchants and Online products within our AP+ Retail Payments team, you’ll manage and evolve retail products in online payment channels end-to-end, turning market, customer and usage insights into clear priorities and incremental value. You’ll work across Product, Marketing, Commercial and Operations to shape roadmaps, define requirements, validate opportunities and drive product adoption and performance across Australia’s domestic payments ecosystem. 

Key Responsibilities the Role Owns: 

  • Manage products across the product lifecycle from discovery, and design, through launch and optimisation. 
  • Assess opportunities and change options through feasibility analysis, business cases and cost, impact and risk considerations. 
  • Develop product definition and translate product strategy into an outcome-based roadmap eftpos merchant and online propositions. 
  • Collaborate with cross-functional teams to optimise product performance, ensuring products deliver customer outcomes and meet business targets. 
  • Gather and communicate customer, market, stakeholder and product performance insights on trends, needs and risks to shape product propositions, positioning, priorities and development. 

You’ll likely be a strong fit for this role if: 

  • You have 3+ years of product management experience with a focus on card payments and e-commerce. 
  • You know how to use market research, user feedback, expert input and product performance data to shape product propositions and roadmaps.  
  • You have proven experience developing and managing eCommerce payment products or merchant propositions, ideally involving acquirers, payment service providers and merchants, with a strong understanding of how these participants interact across the online payments value chain. 
  • You bring strong customer and stakeholder management, with proven ability to influence and communicate with cross-functional stakeholders and across the value chain. 
  • You’re comfortable building business cases, assessing feasibility and using product performance data to guide decisions and continuous improvement. 
  • You bring knowledge of payments products, technology, and the financial industry, supported by relevant tertiary qualifications or equivalent industry experience. 

What happens next: 

At AP+, we believe in the power of passion, pride and purpose. Our team is driven by a shared mission to make a difference in the world of payments, and we're proud to work together towards this common goal. 

If you’re a Product Manager who enjoys solving complex problems, turning insight into action and building products that matter to millions of Australians, we’d love to hear from you. 

If you’re ready to be a game changer, please submit your application. The Talent Acquisition team will endeavour to review your application and notify you of the outcome within the next two weeks. 

We want to remove all barriers to inclusion, so if you need advice or support with your application, we’re here to help. Please reach out to [email protected]. We also encourage you to let us know your pronouns at any point during the recruitment process. 

AP+ are not partnering with Recruitment agencies for this role. 

Skills Required

  • 3+ years of product management experience focused on card payments and e-commerce
  • Experience using market research, user feedback, expert input, and product performance data to shape product propositions and roadmaps
  • Experience developing and managing e-commerce payment products or merchant propositions
  • Understanding of acquirers, payment service providers, merchants, and the online payments value chain
  • Strong customer and stakeholder management skills, with the ability to influence and communicate across cross-functional teams and the value chain
  • Experience building business cases, assessing feasibility, and using product performance data for decision-making and continuous improvement
  • Knowledge of payments products, payments technology, and the financial industry
  • Relevant tertiary qualifications or equivalent industry experience
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The Company
HQ: Sydney, New South Wales
565 Employees
Year Founded: 2022

What We Do

Introducing Australian Payments Plus Australian Payments Plus (AP+) brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future. Operating in the public interest, AP+ is a member-owned organisation, with a diverse range of members including Australia’s domestic banks, international banks operating in Australia, some of the country’s largest merchants, payment service providers and payment processors, together with a range of challenger and disruptor brands focused on specific markets and products.

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