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Coordinates RFPs, proposals, technical submissions, pitch decks, credentials, and client-facing materials. Gathers information from internal teams, maintains content libraries and opportunity trackers, ensures document accuracy and brand consistency, manages submission deadlines, researches prospects, and supports business development meetings and outreach. Requires strong presentation design, proofreading, organization, stakeholder coordination, and Arabic-English communication skills.

Supports creative teams by developing presentation and proposal templates, writing and editing hospitality-focused copy, formatting documents, sourcing imagery, translating content into Arabic, and maintaining brand consistency. The role also assists with moodboards, supplier briefs, OS&E specifications, proofreading, concept development, and administrative coordination across branding, design, advisory, and business development teams.

Leads the full lifecycle of complex technical bids, tenders, proposals, and client pitches. Develops submission strategies, win themes, narratives, methodologies, compliance matrices, commercial responses, and executive presentations. Coordinates multidisciplinary contributors, finance, legal, leadership, and external partners while managing deadlines, governance, quality, risk, and final submission. Oversees handover, lessons learned, content libraries, and continuous improvement of bid processes. The role requires strong writing, editing, commercial judgment, project management, visual storytelling, and advanced presentation skills.

Develop distinctive bilingual Arabic and English brand identities, visual systems, guidelines, typography, and collateral for hospitality, F&B, and lifestyle clients. Create print, digital, packaging, menu, signage, and social media assets; present concepts to clients; manage projects through production; coordinate suppliers; and mentor junior designers while managing multiple deadlines.

Lead and build the Food Hall finance function: establish controls and ERP processes, deliver month-end reporting and analysis, manage budgeting, forecasting and cashflow, oversee payments and audits, prepare financial models for new sites, and recruit and develop the finance team to support commercial decision-making and compliance with KSA regulations.

The Reception Manager oversees guest welcoming operations, managing the reception team and ensuring high service standards while enhancing the guest experience through supervision and support during peak periods.

Manage end-to-end HR and people operations for a food hall: recruitment, onboarding/offboarding, payroll and contracts, labour law and Saudization compliance, employee relations, engagement, policy governance, reporting, and HR strategy to ensure a high-performing, compliant workforce.

Own tenant onboarding, commercial curation, and ongoing relationship management for a food hall portfolio. Track tenant performance with POS/operations data, create dashboards, resolve operational issues, and drive portfolio strategy and business development to meet brand and revenue goals.

Senior on-site leader responsible for all operational, commercial, tenant, safety, and guest-experience aspects of a multi-operator food hall. Ensures regulatory compliance, drives financial performance, leads teams, manages tenants, and implements SOPs, CRM/quality programs, and site-level sales and marketing initiatives.

The Marketing Manager will lead the marketing function, focusing on strategy development, content creation, social media, and F&B brand promotion.