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The Relationship Manager will manage key client partnerships, drive revenue growth, and identify new business opportunities within the Credit Union sector.

Serve as primary client contact to manage daily account tasks, oversee implementations, monitor print/mail production workflows, troubleshoot technical issues, produce billing and client reports, and drive process improvements across internal teams.

Provide end-to-end HR operations and compliance support: manage leaves of absence and workers' comp, administer reward and recognition programs, respond to employee inquiries, maintain HR systems and documentation, conduct investigations, assist with payroll and benefits, and ensure federal and state law compliance.

Manage full-cycle recruiting for production and office roles: source and screen candidates, coordinate interviews, manage background checks and verifications, partner with hiring managers, maintain compliant records, and support recruiting process improvements.

Support marketing team with event and trade show coordination, design and production of marketing collateral, content creation, social/email publishing, vendor relations, inventory management, and cross-functional marketing support.