Who We Are:
Opening its doors over 45 years ago, FSSI is a leading document outsourcing company servicing Fortune 500 companies in the financial, banking, insurance and billing industries across the U.S.
We are currently looking for an on-site Billing Coordinator to join our Accounting team in Santa Ana, CA. This role is responsible for processing billing and accounts receivable transactions. Our ideal candidate is detail-oriented, comfortable with accounting principles, and experienced in working with complex billing processes and codes.
Schedule: This role requires full-time, onsite presence, Monday through Friday, at our Santa Ana, CA location.
Your Essential Duties:
- Reconcile billing reports & prepare customer billing
- Process weekly and monthly customer invoices
- Review and release invoices
- Prepare daily cash report
- Review price sheets
- Upload invoices to websites
- Mail/E-mail customer invoices
- Setup customers in QSO and Solomon
- Maintain all billing files and folders
- Scan & file billing workpapers
- Reconcile FedEx charges and prepare for billing
- Retrieve, stamp and disseminate mail to Accounting, HR, and payroll teams
Secondary Duties:
- Assists billing supervisor with collection calls / e-mails
- Upload Positive Pay
- Prepare deposit using remote deposit and scan incoming checks
- Update accounting system by applying deposits to customer accounts
- Other tasks as assigned
Requirements
What You Bring:
- High school diploma or equivalent is required.
- Three to five years related experience and training; or equivalent combination of accounting education and experience.
- Experience working with complex billing codes preferred (examples include medical, insurance, manufacturing SaaS, utilities billing environments).
- Netsuite experience is preferred.
- Working knowledge of Excel.
- Effective written and verbal communication skills with the ability to clearly communicate with all levels of management.
- Demonstrated ability to work independently, take initiative, and follow tasks through to completion.
- Strong analytical, problem-solving, and organizational skills.
Benefits
Why Join Us?
- Employee Ownership through our Employee Stock Ownership Plan (ESOP): When you join our team, you’re not just an employee—you become an employee-owner, sharing in the success of our company and shaping its future.
- Culture of CARE for our Employees: We offer strong, competitive benefit plans for our employees and their families.
- Industry Leadership: FSSI is a technology-driven leader in document services, focused on providing best-in-class services and dedicated to utilizing industry-leading software and equipment.
Benefits include:
- 401(k) & Roth + Employee Stock Ownership Plan
- Medical, Dental, Vision & Life Insurance
- Vacation, sick leave and paid holidays – including your birthday!
- Employee Assistance & Care Programs
- Additional perks & employee award programs
Hiring range (Hourly): $27.00 - $30.00
Skills Required
- High school diploma or equivalent
- Three to five years related experience or equivalent combination of education and experience
- Experience working with complex billing codes (medical, insurance, SaaS, utilities, etc.)
- Working knowledge of Excel
- Effective written and verbal communication skills
- Ability to work independently, take initiative, and follow tasks through to completion
- Strong analytical, problem-solving, and organizational skills
What We Do
FSSI is a full-service outsourcing company focused on the design, production and delivery of time-critical customer communications and transactional documents. Our print and online solutions reduce clients’ overhead, capital and postal expenses, while providing unprecedented job-tracking and audit controls, with real-time compliance monitoring and reporting. Industries served include: financial services, healthcare, telecommunications, public utilities and government agencies. Specialties • Regulatory Compliant Production of time-critical bills, statements, compliance letters and more • Real-time Workflow Management and Reporting • Electronic Bill Presentment and Payment • Data Management & Software Development • Variable Data, Digital Color Printing • Cross-Media Communications • IRS Tax Form Processing • Electronic Document Archival • Disaster Recovery Planning & Services • Direct Mail Marketing Visit our our newly redesigned website and build a custom brochure of out print, mail and electronic capabilities so you can see our output quality in action.
Why Work With Us
Ready to kickstart your career? Join the FSSI family and be a valued part of our growing employee-owned company. Here, your hard work directly contributes to our success, meaning you can enjoy benefits like profit-sharing and a strong sense of ownership. We’re a community that values your ideas and fosters professional growth.









