Top Tech Jobs & Startup Jobs

Handle customer enquiries across phone, email, webchat and social media; resolve issues end-to-end, log and escalate complaints, schedule appointments, support account queries, promote digital self-serve tools, meet KPIs, provide operational support, and offer feedback to improve customer experience.

Provide multi-channel customer support (phone, email, webchat, WhatsApp, social media), own and resolve enquiries end-to-end, assist with billing/accounts and appointments, log and escalate complaints, use CRM/telephony and internal systems, meet KPIs, promote digital self-serve tools, and contribute to continuous improvement.

Design, build, and maintain containerized IoT energy infrastructure. Develop Python microservices and web APIs, administer production Kubernetes clusters (EKS), ensure high availability for smart meter services, manage MQTT messaging, Docker CI/CD pipelines, and debug distributed Linux systems.

Integrate and monitor building management systems (BMS) with the company EMS, implement alarm strategies, review and optimise control strategies for decarbonisation and efficiency, perform router installs and maintain connectivity, and support internal teams troubleshooting metering data across a UK portfolio.

Support month-end close, post journals, perform balance sheet and bank reconciliations, process credit card and employee expenses, manage purchase ledger and cash books, assist credit control, and provide ad-hoc financial reporting and projects to the Finance Manager or Group Financial Controller.