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Lead and scale Serval's engineering organization, define technical strategy and architecture, own delivery of the roadmap, enforce engineering best practices, build cross-functional rhythms, and drive platform performance, reliability, and developer velocity.

As a Mid-Market Account Executive, you'll manage the full sales cycle, build customer relationships, and drive revenue by selling AI-driven workflow automation solutions in a fast-paced SaaS environment.

Join Serval's exceptional talent reserve where you can influence the future of AI-driven automation. Collaborate with a dynamic team to build innovative solutions. This role values high-agency builders eager to drive impact and growth.

Serve as the founding solutions architect driving technical pre-sales: run discovery, architecture reviews, demos, security evaluations, and pilots. Integrate deeply with customer identity, ITSM, and SaaS stacks, define success criteria, build SA tooling and evaluation frameworks, then hand off pilot deployment and feed product/engineering with field feedback.

Lead full-cycle enterprise sales into IT, Security, and Operations teams. Manage complex, multi-stakeholder deals from prospecting to close and expansion, deliver demos and ROI-driven business cases, influence product roadmap with founders and engineering, create repeatable enterprise playbooks, and represent the company at events. Requires on-site presence in San Francisco and regular customer travel.

The Sourcer will develop and execute sourcing strategies, engage top talent, collaborate with hiring managers, and utilize data for pipeline improvement. Responsible for both technical and non-technical role sourcing and building talent pipelines.

Lead the technical pre-sales cycle as the first Solutions Engineer: run discovery, architecture reviews, demos, security evaluations, integrate with customer stacks, define pilot success criteria, hand off deployments, and build the foundational SE toolkit and processes.