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Manage end-to-end HR for a BPO: lead high-volume recruitment, employee relations, performance management, HR operations and compliance, L&D, retention strategies, and partner with operations to meet workforce needs and KPIs.

The Training Manager designs and manages training programs, leads a team of trainers, collaborates with departments to identify training needs, and monitors training effectiveness within a BPO setting.

Lead end-to-end delivery across multiple BPO programs, ensure SLAs/KPIs are met, manage P&L, build client relationships, drive continuous improvement, and develop leadership teams to optimize performance and profitability.

Join cxperts' talent community for potential future job opportunities in customer service, IT, finance, sales, and more. Remote work with various roles available; must have a secure home office.