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The Customer Success Manager at Amperos Health will lead AI deployment for clients, manage relationships, and ensure successful performance metrics while collaborating with various teams.

The Client Engagement Manager leads AI solution deployments, owns customer relationships, resolves issues, builds KPIs, and documents processes for clients in healthcare.

Design end-to-end user experiences and AI-driven workflows for healthcare revenue cycle management. Collaborate with product engineers and internal billing teams to build workqueue tools, internal service tools, analytics dashboards, and a 0-1 design system. Conduct user research and product discovery for B2B/healthcare users and rapidly prototype complex billing workflows using Figma and AI/LLM design tools.