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Lead, coach, and develop a BDR team responsible for generating qualified pipeline. The manager will oversee hiring, onboarding, performance tracking, quota attainment, outbound processes, sales cadences, CRM reporting, and BDR-to-AE handoffs. They will partner with Marketing, Sales Enablement, and Sales Leadership on messaging, lead generation, training, territory strategy, and revenue processes. The role also focuses on improving ramp time, developing talent, fostering team culture, and driving pipeline contribution through data-informed SaaS sales practices.

Partner with sales teams to understand prospect needs, lead tailored product demonstrations, answer technical and functional questions, customize demo environments, support proof-of-concept engagements, and communicate feedback to Product and Engineering. The role requires explaining software solutions to nontechnical audiences, maintaining sales collateral, and developing expertise in insurance agency management software.

The Key Account Manager drives new revenue and expands existing accounts through prospecting, complex B2B SaaS sales, stakeholder engagement, demonstrations, proposals, negotiations, and closing. The role owns the full sales cycle, maintains pipeline accuracy and forecasts, meets revenue targets, collaborates with Marketing, Sales Engineering, Product, and Customer Success, and represents the company at industry events. Experience selling to insurance agencies and knowledge of the life and health insurance industry are strongly preferred.

Leads the Very Small Business and Mid-Market sales organization, overseeing Account Executives and Account Managers in a remote environment. Drives new-logo and account-management revenue through scalable sales processes, high-velocity sales motions, territory design, funnel optimization, and KPI accountability. Coaches sales leaders and representatives, partners with Product on roadmap feedback, and collaborates with Customer Success to expand accounts.

Provides frontline support for AgencyBloc’s software products through phone, email, video, and live chat. Troubleshoots client issues, conducts brief training, answers product questions, promotes adoption, and collaborates with internal teams. The role requires insurance or software-support experience, strong communication and problem-solving abilities, proficiency with Google Suite and Microsoft Office, and the ability to manage multiple priorities while meeting customer satisfaction and efficiency goals.

Designs and delivers live and scaled client enablement, including training, webinars, education programs, and facilitated product-learning experiences. Owns curriculum quality, assesses client adoption and session effectiveness, updates programs as the product evolves, and provides feedback for content and Academy improvements. Collaborates with Professional Services, Client Success, and internal program managers while using AI tooling to personalize and scale enablement.