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Lead visual design across multiple B2B brands, creating design systems, campaigns, illustrations, and motion graphics. Collaborate with Marketing, UX, Product, and stakeholders to translate strategy into polished digital and print assets, use AI tools to accelerate ideation, and establish scalable workflows, templates, and brand documentation.

Lead web and digital strategy across three brands, owning site experience roadmaps, testing and optimization, SEO, personalization, analytics-driven improvements, governance, and cross-functional collaboration to drive acquisition, engagement, conversion, and retention.

Partner with consulting teams and clients to produce financial analyses, claims reporting, benchmarking, and actuarial-based forecasting. Prepare and present reporting packages and insights on demographics, network differentials, and plan design. Maintain client data in Salesforce, improve client-team processes, build carrier relationships, and deliver reliable financial models that inform client benefit decisions.

Provide Tier 1-2 IT support for onsite and remote users, manage ticket queue, procure and deploy endpoints, perform AD/Azure AD and Microsoft 365 administration, image and set up laptops, troubleshoot hardware/software and SaaS telephony, maintain documentation, and support occasional weekend work and inter-office travel.

The Platform Success Manager guides clients in utilizing Sequoia's benefits, systems, and HRIS, ensuring optimal adoption and satisfaction while managing projects and fostering relationships.

Manage incoming payroll tax correspondence, support tax notice resolution, submit documents to agencies, maintain client payroll tax accounts in systems (PrismHR, MasterTax, ADP SmartCompliance, Salesforce), assist with compliance reporting (quarter-/year-end), and perform additional client-service and administrative tasks.