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Leads consumer research projects from client alignment and study design through data analysis, quality control, reporting, and presentations. Develops questionnaires, interprets complex datasets, synthesizes actionable insights, supports proposals, and collaborates with internal teams and stakeholders to deliver high-quality research on schedule.

Manage market research projects from kickoff through delivery, coordinating external suppliers, internal clients, operations teams, and project supervisors. Responsibilities include tracking timelines, quality, quotas, sample status, response rates, and methodological parameters; defining sample plans with statisticians; communicating project updates; and proactively resolving issues.

Contribuer au développement et à l’amélioration du programme de gouvernance de la sécurité et de protection des renseignements personnels. Gérer les risques de sécurité, de confidentialité et de conformité, notamment ceux liés aux fournisseurs et aux tiers. Coordonner les évaluations, audits, certifications, questionnaires de sécurité et plans de traitement. Veiller à l’alignement avec la Loi 25, la LPRPDE et les cadres applicables, tout en soutenant la sensibilisation, la formation et l’amélioration continue.

Le ou la Directeur·trice, stratégie pilote des mandats de conseil marketing de bout en bout, de la définition des besoins à la présentation des recommandations. La personne transforme des données clients, de recherche et de marché en stratégies de positionnement, marque, communication, expérience client et segmentation. Elle dirige des audits, analyses concurrentielles et cartographies de parcours, soutient le développement des affaires et fait évoluer les méthodes, outils et usages de l’IA.

Lead end-to-end consumer research projects: design methodology and questionnaires, analyze complex datasets, validate data, synthesize insights, write and present client reports, manage timelines and stakeholder communications.

Lead design and delivery of large-scale market research projects end-to-end, grow and manage client accounts, mentor research managers, ensure project quality, timelines, and profitability, and provide strategic recommendations based on quantitative and qualitative analysis.

Lead design and delivery of large-scale quantitative and qualitative market research studies, manage client accounts, develop RFPs, mentor research managers, ensure project quality, timelines, and provide strategic recommendations and reports.