Manage multi-location marketing strategy, digital advertising, SEO, content, campaigns, vendors, and marketing projects. Oversee team members, website updates, brand consistency, and cross-functional coordination. Lead Google and Meta advertising, optimize performance through testing and analytics, and report on leads, ROI, traffic, rankings, and conversions. The role also supports workflow management, vendor relationships, content accuracy, and continuous improvements across marketing channels.

Answer and route incoming calls, identify caller needs, connect clients with appropriate team members, document messages and concerns, and handle difficult conversations with professionalism and compassion. The receptionist will support the team during high-volume periods while maintaining an organized, dependable, client-focused experience and learning new technology and systems.