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Supports DCIM software implementations through hardware modeling, data center drawings, data migration, customer troubleshooting, ticket management, software configuration, testing, and documentation. Researches data center equipment specifications, edits AutoCAD and Visio drawings, conducts surveys and audits, and assists with customer and partner training. Requires technical customer support experience, basic hardware and Windows knowledge, spreadsheet skills, and familiarity with business, ticketing, collaboration, and database tools.

Prepare and analyze journal entries, reconciliations, A/R and A/P, support month/quarter/year-end closes, manage invoicing and collections, assist with tax filings, audits, budgeting, and process improvements.

As a Senior Development Operations Engineer, you'll automate server configurations, maintain CI/CD pipelines, and enhance system security while mentoring others.

The Key Account Manager will manage assigned territories, build customer relationships, close new business, and oversee sales processes for enterprise accounts.

Manage assigned Texas territory to sell Sunbird DCIM and related software to data center operators and facility managers. Hunt for new business, lead solution development, manage full sales cycle and cross-functional teams, build C-level relationships, meet sales targets, maintain CRM updates, and represent the company at industry events.

Early-career presales role supporting sales with technical discovery, demos, and proof-of-concept activities. Maintain demo environments, assist with RFPs, update HubSpot CRM, and contribute to SE documentation. Works under mentorship and collaborates with sales and cross-functional teams; travel up to 15-20%.