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Own the post-sales client onboarding and implementation process, serve as primary client contact, coordinate cross-functional teams, manage timelines and product configuration, escalate risks, and ensure successful handoff to delivery teams to achieve high client satisfaction.

The Staff Data Engineer will design and maintain data infrastructure using Azure and Databricks, optimize data workflows, ensure data quality, and collaborate with teams for data-driven decisions.

Design, develop, and evaluate conversational AI agents and generative AI products. Collaborate with AI scientists, ML engineers, and Responsible AI/Model Validation teams to ensure state-of-the-art, ethical solutions and support deployment and integration of conversational systems.

The Senior Software Engineer/Data Engineer will enhance software applications, mentor junior developers, and support clinical solutions through design and coding using various technologies and methodologies.

The Technical Consultant will design solutions, lead development, provide post-implementation support, and facilitate client communication regarding technical requirements.

Develop, test, and maintain software features for the Hyperlift Stars Platform using AI tools, collaborating with teams on implementation and support while ensuring quality through testing and documentation.

Lead the design, development, and delivery of complex features for the Hyperlift Stars Platform. Responsibilities include setting technical direction, architectural guidance, and improving the efficiency and reliability of data-intensive software systems.

Lead implementation and sustainment of Press Ganey's Clinical Operating System (cOS). Assess workflows, coach leaders and frontline teams on daily management, embed technology into care routines, partner with product/engineering/analytics, reduce manual work through better design and automation, and build scalable playbooks and delivery models.

The Program Manager oversees client projects, manages timelines, builds client relationships, and ensures project goals are met while mentoring team members.

Designs and implements front-end and full-stack enhancements for Clinical Solutions. Participates in planning, code reviews, testing, and deployments. Troubleshoots issues, authors documentation, mentors developers, coordinates with IT/business teams, and supports release and issue-resolution processes within an agile environment.