Top Tech Jobs & Startup Jobs

Manage day-to-day operations of the Long Island City office: vendor and building liaison, onboarding/offboarding, mail/courier, supplies, invoice validation, event planning, and administrative support including travel booking, scheduling, and document preparation.

Manage post-sale B2B client relationships for a portfolio of property owners and managers. Serve as primary contact, coordinate onboarding, billing, field services, and success plans, monitor client health, lead touchpoints, and identify expansion opportunities.

Serve as the strategic, executive-level point of contact for top US accounts. Lead portfolio health, steerco and executive reviews, develop multi-year success plans, escalate and resolve issues, coach and support other Client Success staff, partner with sales for expansion, and advocate client needs across functions to drive retention and growth.

Analyze large datasets to produce BI dashboards and revenue assurance reports, monitor KPIs, investigate anomalies, support rate/volume variance analysis, implement controls across lead-to-cash, and recommend operational improvements to maximize revenue and margin.

Design and standardize submetering solutions, evaluate metering and communication technologies, produce AutoCAD schematics and engineering reports, analyze multi-commodity energy data, provide technical support and training, troubleshoot AMR/communication systems, and drive continuous improvement for field operations.

Manage vendor setups and EFT information, process and code invoices, support weekly payment runs, reconcile accounts, resolve discrepancies and maintain vendor relationships while ensuring internal controls and process improvements.

Lead the BI team to develop production reporting, KPIs, dashboards and revenue assurance. Perform deep-dive analyses, ensure data integrity, partner with stakeholders, present monthly management insights, and implement controls to improve productivity, cost, and gross margin.

Handle inbound and outbound customer calls in a fast-paced contact centre, resolve billing inquiries and complaints, schedule payment arrangements, record transactions, manage delinquent accounts, escalate per collections policy, process electronic customer requests, and prepare reports on outstanding balances.

Lead the Business Intelligence Team at Metergy Solutions, overseeing reporting, KPI management, data integrity, and strategic insights to drive performance and operational efficiency.

Manage and ensure accurate, timely tenant utility billing (electric, water, gas, thermal). Review and verify billing data, resolve discrepancies, maintain records, streamline processes, collaborate with internal teams, provide training/support, and own billing cycles to meet deadlines and quality standards.