Responsibilities:
Review ticket requests, prepare work instructions for contractors/technicians/project coordinators, execute resolution, and update documentation.
Troubleshoot meter deficiencies locally & remotely.
Provide technical analysis of drawings and or electrical/mechanical systems to help support various contractors and internal staff on the work to be performemmunication and issue identification to help the business stay ahead of potential issues to develop sufficient mitigation plans to minimize impact to business and Metergy clients and customers
Continuous improvement to help the business operations evolve with changing market conditions and business growth plans.
Must demonstrate excellent customer service, time management, and problem-solving skills as related to the support and resolution of Operations’ projects.
Any other tasks in support of Operations’ projects as necessary.
Qualifications:
Technical degree or diploma from a recognized university/college.
4-5+ years of related experience in the maintenance and/or metering field.
Familiarity with electrical, water, gas and thermal metering/systems concepts will be an asset.
Have a strong background in troubleshooting and problem solving.
Possess strong communication skills and professional attitude that will positively affect customer relationships.
Must be able to travel to properties within GTA.
Position will be a split of in-office and in-field work.
Must possess a valid Ontario driver’s license.
Skills Required
- Technical degree or diploma from a recognized university/college
- 4-5+ years of related experience in the maintenance and/or metering field
- Familiarity with electrical, water, gas and thermal metering/systems concepts
- Strong background in troubleshooting and problem solving
- Strong communication skills and professional attitude
- Must be able to travel to properties within the GTA
- Position will be a split of in-office and in-field work
- Valid Ontario driver's license
What We Do
Enercare Connections is now Metergy Solutions. As one of North America’s most experienced submetering providers, we’ve brought turnkey solutions to our clients for over 15 years, with 330,000 services under contract and 2,000,000 utility invoices issued annually. Our call centre, sales, engineering, commissioning, and billing are all under one roof – so we have you covered from design, to implementation to billing. Metergy Solutions Inc. is a portfolio company of Brookfield Infrastructure, one of the world’s largest investors, owners and operators of infrastructure assets across the utilities, transport, energy, data and sustainable resources sectors.








