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Senior Infrastructure Engineer responsible for engineering, supporting, and improving the Microsoft 365 ecosystem (hybrid Exchange, Teams, SharePoint, OneDrive, Copilot, Viva, Dynamics). Acts as Tier 3 escalation, resolves complex mail flow and cross-tenant issues, drives automation with PowerShell and Graph API, implements security configurations, supports migrations, documents SOPs, and participates in on-call rotation.

Lead tactical operation, governance, and modernization of the enterprise SharePoint Online platform. Define architecture, taxonomy, templates, and integration with identity systems. Lead offshore managed services, enforce governance, build automation with Power Automate and PnP PowerShell/Graph API, monitor platform health, ensure compliance and audit readiness, and enable users through training and documentation.

The Administrative Assistant supports the Corporate Facilities team with operations, service requests, documentation management, and vendor coordination, while maintaining organizational standards and professionalism.