Top Tech Jobs & Startup Jobs

Provide German-language customer support via email and chat, resolve issues per protocols, document interactions in CRM, escalate complex cases, follow up to ensure resolution, meet response and satisfaction KPIs, and share recurring feedback for product improvements.

Manage Purchase-to-Pay accounting: receive, review and post supplier invoices in SAP, perform monthly vendor reconciliations, support month-end closing and year-end audits, liaise with suppliers and internal teams, and contribute to automation and AI projects to optimize P2P workflows.

Manage and optimize the Kits product assortment through deep-dive data analysis, hypothesis testing, reporting (PowerBI/Metabase), documentation (Jira/Confluence), and cross-functional coordination to maximize category revenue and deliver practical results.

Serve as primary contact for compensation and benefits queries; support reward cycles (ASR, STI, LTI) with data packs and modelling; maintain job architecture and benchmarking; manage benefits operations and vendors; advise HRBPs and hiring managers on offers and adjustments; track market competitiveness, run employee surveys, and ensure multi-country compliance and reporting.

Own and improve the technical CRM ecosystem: ensure stability and performance, optimize data flows and automation, redesign templates and components, support campaign execution, and partner with Engineering, MarTech, and Data Science to enable tracking, integrations, and ML-driven experiments while mentoring the CRM team.

Acquire and onboard new sellers via cold outreach, guide onboarding, provide strategic consultation, analyze seller performance, and deliver ongoing education and support to optimize marketplace success.

Lead AUTODOC's market and competitive intelligence: build market-sizing models from imperfect data, maintain competitor scorecards, translate macro trends into strategic recommendations, manage intelligence tools and vendors, and support Executive and Strategy teams with deep-dive analyses.

Lead inbound or outbound logistics operations to meet budget, KPI, safety, quality, and customer experience targets. Manage and develop Area Managers, implement Lean improvements, scale B2B/B2C 24/7 operations, manage stakeholder relationships, oversee talent acquisition and development, and present operational metrics to senior leadership.

Lead capacity and production planning for warehouse network changes, optimize order allocation and DOM, manage production planning templates, forecast inbound/outbound volumes, coordinate labor capacity and slot planning, monitor KPIs, and drive process improvements to ensure efficient warehouse utilization and service levels.

Provide German-language customer support via phone, email, and chat; resolve and document issues, escalate complex cases, follow up for satisfaction, meet KPIs, and collaborate with team to improve processes and product feedback.