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Supports daily accounts payable and accounts receivable operations, including marketplace settlements, vendor payments, reconciliations, payment applications, credit memos, and financial record maintenance in the ERP system. Investigates discrepancies, handles inquiries, supports month-end and year-end accounting, assists with audits, and performs related accounting tasks. The role is full-time, permanent, and on-site in Niagara Falls.

Handles sales calls, lead follow-up, bulk customer relationships, and pre- and post-sale support through phone, email, and live chat. Resolves customer issues, improves satisfaction and reviews, monitors feedback, identifies service improvements, and contributes to process enhancement. The role also maintains key accounts and implements customer experience strategies in a collaborative team environment.

The Director of Operations oversees the Warehouse, Logistics, and Information Systems teams, driving operational excellence and ensuring alignment with corporate strategies through project oversight and process optimization.

The Content Coordinator will create SEO-optimized content, enhance digital presence, manage content for various channels, and collaborate with teams to support product launches and messaging consistency.

The Marketing Manager will lead the marketing team, develop strategies for brand visibility, oversee digital marketing activities, and drive business growth across multiple brands.

The R&D Manager leads product development and quality assurance, aligns product strategy with business objectives, mentors teams, and manages vendor relations.

The Human Resources Manager will lead HR functions including performance management, recruitment, training, and HR operations to support business objectives.