Provides ticketing and customer service support to theater patrons through in-person and remote channels. Processes single-ticket, subscription, and exchange transactions; assists with accessibility and seating requests; maintains patron accounts; and supports ticketing department operations. Requires evening and weekend availability across two Chicago theater locations, with approximately 24 hours per week preferred.

Support finance operations including weekly and semi-monthly payroll processing, accounts payable, account reconciliations, fixed asset maintenance, banking tasks, Illinois Live Theatre Tax Credit filing, audit and year-end preparation, and preparation/distribution of 1099s and W-2s.