Supports the Controller and finance team across general ledger, month-end close, reconciliations, billing, accounts receivable, accounts payable, reporting, payroll, and benefits administration. The role also helps automate recurring finance workflows using AI and technology, produces operational reports, investigates workticket discrepancies, and supports internal controls and process scalability.

Develops companywide learning strategies, conducts needs assessments, and designs onboarding, leadership, compliance, safety, and operational training. Creates instructor-led and digital curricula, job aids, assessments, and professional training videos from scripting through publishing. Administers LMS content and reporting, facilitates learning, evaluates outcomes, manages training media, and advises leaders on performance solutions. Partners across departments and visits company or client locations to validate needs and support implementation.

Own the company’s revenue operations systems across supply-side recruiting and demand-side go-to-market. Build and administer Go High Level CRM pipelines, scoring models, automation workflows, integrations, governance standards, and executive dashboards. Model funnel economics, monitor conversion and SLA metrics, manage platform vendors, and identify scalability risks. The role partners with senior leadership and establishes operational standards for the revenue team.