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The ProdOps Engineer 3 will develop scalable solutions, drive cloud and containerization strategies, and manage shift operations while ensuring system security and compliance.

Leads Black Duck’s technology alliance strategy and builds a scalable partnership ecosystem across application security, DevSecOps, AI, cloud, and developer tools. Owns the full partnership lifecycle, including partner identification, executive relationship management, complex negotiations, integrations, commercialization, governance, and performance measurement. Collaborates cross-functionally with Product, Engineering, Sales, Marketing, Finance, Legal, and executive leadership to drive partner-sourced revenue, customer adoption, market expansion, and strategic platform differentiation.

Lead technical sales engagements for application security solutions across Taiwan and Singapore. Responsibilities include discovery sessions, product demonstrations, proof-of-concept implementations, solution design, security architecture consultation, DevSecOps integration, technical presentations, competitive differentiation, and customer engagement. The role requires strong expertise in SAST, SCA, DAST, application security, and technical pre-sales, along with public presentation capability in Traditional Chinese and English.

Leads global accounting operations across Order-to-Cash and Procure-to-Pay, including order management, billing, collections, accounts payable, and procurement support. Establishes operating models, controls, metrics, escalation paths, audit readiness, and process documentation. Partners cross-functionally to improve cash-flow inputs, systems, automation, reporting, and workflow governance across Salesforce, NetSuite, Zip, and related finance platforms. Manages managers and operational teams while driving scalable, accountable execution.

Implements and configures Black Duck application security solutions in customer environments. Supports integrations with SDLC and DevOps workflows, troubleshoots technical issues, gathers requirements, delivers demonstrations and workshops, and provides onboarding and post-implementation support. The role collaborates with sales, customer success, support, product, senior consultants, and project leads while maintaining project documentation. It requires bilingual Japanese and English communication, technical problem-solving, and up to approximately 25% travel.

Leads strategic customer relationships for application security solutions. Responsibilities include resolving technical issues, providing compliance guidance, training customer teams, driving CI/CD and DevSecOps adoption, optimizing value realization, advising on AppSec strategy, coordinating internal resources, and proactively addressing challenges. The role requires strong application security knowledge, software development experience, customer influence skills, and at least seven years in a customer-facing technical position.

Own and grow enterprise accounts in Northern California by driving multiyear licensing deals, building executive relationships, ensuring customer success, coordinating with global teams, maintaining Salesforce records, representing the company at events, and traveling to client sites (about 50%).

Design, implement, and maintain test automation frameworks and scripts; oversee test lifecycle from planning through closure; collaborate with developers and product managers; maintain CI/CD automation pipelines using Selenium and Cypress; perform API/service testing; and evolve testing methodologies to ensure secure, high-quality software delivery.

Lead and develop a Sales Engineering team for the Enterprise West region, driving technical strategy, demos, PoCs, and customer engagements across AppSec (SAST/SCA/DAST/IAST) and AI-assisted development. Partner with sales, product, and engineering to improve win rates, support expansions, and funnel product feedback.

This role involves bridging technical and commercial aspects of application security solutions, providing consultation, conducting demonstrations, and supporting sales teams.