Top Tech Jobs & Startup Jobs

Design, document, and improve end-to-end operational escalation processes. Identify gaps, create workflows and implementation plans, manage testing and stakeholder feedback, monitor performance, and prepare processes for automation in collaboration with product, PMs, and process teams.

Manage technical activation and maintenance of Help Center content via the CMS, perform QA and troubleshooting, keep documentation updated, and lead end-to-end project execution including timelines, risk identification, stakeholder coordination, and process improvements to ensure on-time delivery.

Design, document, and improve end-to-end escalation processes. Identify gaps, create workflows and implementation plans, manage testing and stakeholder feedback, monitor performance, and ensure processes are automation-ready and aligned with business goals.

Manage technical activation and maintenance of Help Center content: upload and configure content in the CMS, perform QA, maintain documentation, troubleshoot issues, and support strategic marketplace initiatives. Lead project execution from planning to delivery by defining timelines, tracking progress, identifying risks, coordinating stakeholders (Product, Legal, Localization), and improving processes to ensure timely, aligned outcomes.

Partner with a Vinted Pay product team to identify opportunities, run experiments (A/B tests), analyze impact, monitor KPIs, build self-service dashboards, and deliver data-driven recommendations to stakeholders.

The Decision Scientist will analyze data, run experiments, support product decisions, and improve support agent workflows while collaborating cross-functionally.

The Program Manager will drive initiatives to improve the performance of Vinted Go's delivery network by analyzing data, collaborating with stakeholders, and managing complex projects to enhance efficiency and sustainability.

Drive performance improvement initiatives for Vinted Go, collaborating with stakeholders to optimize the delivery network performance through data analysis and project management.

Design, build and maintain scalable marketing data pipelines and dbt/BigQuery models; implement automated tests and monitoring; own production reliability and incident resolution; translate marketing requirements into documented, decision-ready datasets and enable self-serve analytics across teams.

Lead product strategy and roadmap for Vinted Go Parcel Shops. Own end-to-end discovery, design, development, and launch of software powering PUDO operations. Collaborate with engineering, design, decision science, operations, and external partners to build scalable shipping solutions, prioritize experiments, and drive measurable impact.