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The Sales Account Director collaborates with sales engineering for pre-sales, develops sales pitches, captures customer requirements, and supports ongoing PoVs.

The role involves technical expertise in operational analytics solutions, customer deployment, product integration, and collaboration with sales for pre-sales activities. It requires hands-on coding and improvements based on customer feedback.

The Product Manager will engage with enterprise customers to develop AIOps solutions for network and infrastructure monitoring, driving product roadmap and collaborating across teams to solve operational pain points and deliver enterprise-class capabilities.

The Director of Customer Success Operations oversees systems and processes for Customer Success, ensuring efficient execution across the customer lifecycle and enabling teams to focus on customer engagement.