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Owns Nametag’s company-wide operating system, connecting strategy, priorities, investments, resources, and performance across functions. Leads operating cadence, planning, OKRs, portfolio prioritization, resource allocation, business systems, dashboards, and cross-functional execution. Partners with executives on budgeting, headcount planning, organizational design, investment decisions, and accountability while building scalable processes and infrastructure for a high-growth technology company.

Owns post-sale relationships for enterprise customers, leading onboarding, driving adoption and renewals, coordinating cross-functional teams, identifying risk, and translating customer feedback into product and commercial outcomes.

Lead Nametag's People function end-to-end: design and implement scalable HR systems (HRIS/ATS), build policy and comp frameworks, own recruiting infrastructure and TA strategy, manage employee relations and engagement, and create automated self-service workflows for a remote-first distributed workforce.

Design, build, and operate backend services, APIs, and databases for identity verification and account protection. Own authentication/authorization, reliability, performance, observability, and production debugging. Partner with product and design, mentor peers, and shape architecture and security-focused technical roadmap.

The Senior Software Engineer will focus on infrastructure, reliability, and platform engineering, designing scalable systems, managing CI/CD processes, and evolving observability and incident response protocols.