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Leads legal and regulatory compliance across all business lines, ensuring adherence to Indonesian regulations, internal policies, and OJK and IDX requirements. Reports material compliance breaches to the Board, develops compliance education and supervision programs, manages corrective actions and compliance projects, and advises senior management. Oversees AML/CFT and PPPSPM implementation, including policy evaluation, regulatory alignment, awareness, and ongoing program execution.

Identify and engage prospective mortgage customers, assess their financial profiles, recommend suitable products, and guide them through applications and approvals. Achieve sales targets through lead generation and conversion while building referral relationships with real estate agents and developers. Provide customer-focused service, maintain mortgage and regulatory knowledge, and communicate effectively in Bahasa Malaysia and English.

The Assistant Sales Manager promotes PF-i products, achieves sales targets, prepares sales plans, sets appointments, and ensures high customer service standards.

Manage and grow a core portfolio of ~120 Middle Market/SME clients by originating new loans, conducting qualitative credit assessments, preparing credit proposals, ensuring credit requirements and NPL targets, coordinating with product specialists and center leadership, and delivering letters of offer while monitoring customer experience and turnaround times.

Manage and grow a portfolio of ~30 Middle Market/SME clients by driving new client acquisition and loan growth, performing qualitative credit assessments, preparing credit proposals with account managers, ensuring creditworthiness and NPL control, and overseeing customer experience and timely delivery of offers.

The Relationship Manager maintains and deepens client relationships, drives sales, evaluates credit applications, and ensures customer satisfaction.

The Sales Manager leads and coaches the Mortgage Team to achieve sales targets, ensures compliance, and enhances business rapport with partners.

The role involves soliciting sales of Personal Financing Islamic products, achieving targets, ensuring excellent customer service, and complying with banking policies.

The Mortgage Sales Consultant identifies potential customers, evaluates their financial profiles, recommends mortgage products, guides them through the application process, and maintains customer relationships.

The Sales Manager will develop and manage business plans to maximize sales, ensure targets are met, motivate staff, and ensure compliance with bank policies while providing excellent customer service.