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Oversee daily cold chain logistics operations, implement process improvements, ensure regulatory and safety compliance, monitor performance metrics, coordinate cross-functional teams, train staff, maintain client relationships, and stay current on cold chain industry trends and technologies.

Drive new client acquisition and account growth in logistics and freight forwarding. Perform market research, deliver sales presentations, manage client relationships, coordinate with operations for service delivery, track sales metrics, and represent the company at industry events.

Manage end-to-end import operations: optimize workflows, ensure customs compliance, maintain documentation, lead and mentor logistics coordinators, liaise with carriers and customs, monitor performance metrics, and implement improvements.

Lead and manage project cargo and breakbulk operations, supervise the trucking team, coordinate with clients and partners, ensure regulatory compliance, apply project management to plan and execute complex shipments, optimize processes, maintain shipment records, and develop supplier/carrier partnerships to expand capacity and service offerings.

Manage the full recruitment cycle: partner with hiring managers to create job descriptions, source and screen candidates, coordinate interviews and assessments, manage candidate experience, facilitate offers, onboard new hires, and build a talent pipeline while staying current on acquisition best practices.