Top Tech Jobs & Startup Jobs

Manage and grow agency and referral partnerships to drive revenue and lead generation. Identify prospects, develop value propositions, negotiate agreements, deliver training and demos, run webinars/workshops, and support partners with sales and technical information to expand business opportunities.

Support the Search & Discovery product by gathering merchant feedback and data, writing requirement docs, tracking feature adoption, performing market research, and coordinating cross-functional execution to improve search, discovery, and merchant experience for Shopify stores.

Lead Tier 1 and Tier 2 support teams to meet SLAs and CSAT goals; champion AI-first support tools; handle escalations; analyze metrics and trends; collaborate with Product and Engineering; mentor staff; prepare reports; drive process and performance improvements and identify upsell opportunities.

Own end-to-end delivery of Search & Discovery features for Shopify merchants: translate merchant feedback and data into a prioritized roadmap, write specs/PRDs, collaborate with engineering, design, and merchant success, and drive features from spec to release.

Entry-level apprenticeship providing first-line customer support for a global SaaS product. Handle customer enquiries, troubleshoot issues, collaborate with technical teams, and develop communication and problem-solving skills while earning a Digital Support Technician Level 3 qualification and working toward long-term roles in the company.

Turn design concepts into responsive, accessible, and scalable front-end experiences: build and maintain Webflow sites and component libraries, integrate APIs, optimize performance and accessibility, collaborate with designers, contribute to design systems, and improve front-end workflows and quality.