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Greet visitors, answer and route calls, manage mail and invoices, schedule visitors and conference rooms, coordinate travel and expense reporting, order and stock office supplies, assist with clerical tasks and offsite events, and support general office administration.

The Underwriting Associate supports underwriters by analyzing applications, assessing risks, ensuring compliance, and managing documentation, collaborating across departments.

The Underwriting Technical Coordinator supports wholesale insurance operations by managing binding processes and ensuring accurate policy documentation, while maintaining communication with agents and carriers.

The Business Development Associate develops strategies to grow the business, maintains customer relationships, conducts market research, and creates marketing materials.

Supports insurance brokers with new business and renewal submissions, account management, policy and invoice review, market submissions, client retention, risk mitigation, regulatory compliance, reporting, and coordination with internal teams. Builds broker relationships, assists with proposals and presentations, maintains accurate account documentation, resolves invoicing issues, and supports portfolio growth.

Manage the policy binding process including entering underwriting data, issuing policies and endorsements, coordinating between underwriters and brokers, collecting client information, tracking cancellations/renewals, and preparing binding performance and compliance reports. Serve as backup for underwriting staff and ensure adherence to regulatory and carrier requirements.

Manages a Property and Casualty insurance underwriting portfolio, evaluating new and renewal risks, determining coverage terms and premiums, and maintaining underwriting standards. Builds broker relationships, supports business planning and premium forecasting, manages submissions and renewals, ensures regulatory compliance, and develops customized insurance solutions. Drives portfolio growth and retention while monitoring market trends, emerging risks, and underwriting regulations.

Analyze catastrophe risks (earthquakes, hurricanes, floods), build and maintain catastrophe risk models, use catastrophe modeling software, collaborate with underwriters and actuaries, monitor industry and regulatory trends, prepare reports for senior management, and participate in cross-functional teams to improve risk assessment and mitigation strategies.

Manage day-to-day servicing and renewal lifecycle for commercial insurance accounts, including policy submissions, endorsements, binders, renewals, and client support. Coordinate with brokers, carriers, and internal teams to ensure accurate policy administration, maintain account records, perform coverage analysis, and use brokerage systems and Excel for reporting and data management. Participate in training and collaborate with senior team members to improve processes and client service.

Support middle market operations by analyzing workflows, translating business needs into requirements, leading UAT and defect resolution, optimizing systems, documenting SOPs, coordinating cross-functional teams, and reporting operational metrics to drive consistency and scalability.