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Supports client benefits implementation and delivery by resolving participant issues, executing benefits processes, maintaining documentation, creating test plans, monitoring SLA adherence, supporting audits and renewals, and contributing to process improvements. Collaborates with lead analysts and coordinators to ensure accurate service delivery, escalate complex issues, and maintain client satisfaction.

Administers retirement pension benefits, manages daily processing workflows, audits transactions, provides updates to subject matter experts and account managers, supports process improvements, communicates with onshore business partners, and ensures compliance with internal and client policies.

Administer defined benefit pension schemes by handling complex calculations, member and client queries, data processing, peer reviews, and quality checks. The role advises on UK pensions legislation and procedural changes, supports trustees and client relationships, monitors project budgets and income, resolves errors and complaints, improves processes, and identifies additional revenue opportunities. It also coaches junior colleagues and uses management information reporting to track work and delivery.

Supports client benefits administration and delivery by resolving participant issues, executing premium remittance, enrollment, and carrier processes, maintaining documentation, testing implementations, monitoring service-level adherence, supporting audits, and contributing to process improvements. Collaborates with lead analysts and coordinators to address escalations, remediation plans, client health, and satisfaction while ensuring accurate and timely operations.

Administer defined benefit pension schemes by handling complex member and client queries, performing and reviewing pension calculations, processing scheme events, and monitoring work through management information reporting. The role also supports client relationships, budgeting, process improvement, complaint resolution, legislative and procedural updates, and identifying additional revenue opportunities. It requires strong UK pensions legislation knowledge, analytical ability, accuracy, communication skills, and experience working with clients and trustees.

Administer pension schemes by processing leavers, data changes, benefits payments, policyholder enquiries, annual updates, and pension calculations. The role requires accurate, timely work, adherence to established processes, collaboration with colleagues, and continuous process improvement. It is office-based five days per week in Solihull on a 12-month maternity-cover contract.

Coordinate cross-functional data projects (GMP rectification, equalisation, implementation), maintain project plans, timelines and budgets, track progress and risks, support planning and handovers, liaise with stakeholders and data/systems teams, ensure budget/time recording and manage bespoke client requirements to deliver high-quality outcomes.

Supports UK pension scheme administration from Lisbon, including member data changes, leavers, benefit payments, policyholder enquiries, and annual updates. Learns and performs pension calculations, meets deadlines, maintains data quality, follows established processes, and collaborates with UK consultants and team members to improve client service.

Supports UK pension de-risking projects by performing and reviewing defined benefit pension calculations, analyzing member data, conducting audits, and maintaining quality. Coordinates project activity, documentation, billing, budgets, timelines, and stakeholder communications. The role also identifies delivery risks, resolves data issues and complaints, peer reviews work, and collaborates with clients and offshore teams to ensure accurate project execution.

Provides actuarial and strategic consulting for UK defined benefit pension schemes, advising corporate sponsors and trustees on funding, accounting, risk management, and pension de-risking transactions. Responsibilities include actuarial calculations, client reports, insurer engagement, transaction implementation, workstream management, business development, stakeholder management, and mentoring junior colleagues. The role supports either corporate consulting or pension risk transfer projects in a hybrid UK office environment.