Top Tech Jobs & Startup Jobs

Provide multi-channel customer support (chat, phone, email, messaging), handle sales opportunities, assist with collections and loan servicing, resolve and escalate issues, maintain compliance and accurate records, and support quality, GDPR, and fraud processes while contributing to revenue and operational goals.

Lead daily customer-focused operations in Cebu, owning KPIs/SLAs, optimizing processes, managing workforce and teams, driving performance improvements, and coordinating with stakeholders to ensure quality and efficiency.

Own and resolve complex production incidents for loan-handling applications, perform root cause analysis, optimize monitoring, collaborate with business and development teams, document processes, support deployments and hotfixes, and mentor junior staff to improve system reliability and user experience.

Provide strategic legal support across jurisdictions: draft, review and negotiate agreements; advise on payments, consumer credit, employment and data protection; monitor regulation; draft policies; manage legal risks and complaints; coordinate external counsel and support commercial transactions.

Lead and scale onboarding and customer support for high-growth fintech clients, owning end-to-end execution, process design, risk assessments (CRA/EDD), transaction monitoring support, automation/AI improvements, stakeholder alignment, and team performance management.

Develop and maintain backend web applications using pure PHP 8+. Design and implement APIs, work with PostgreSQL, debug and optimize systems, participate in code reviews, maintain legacy PHP systems, and contribute to architecture and security improvements.

Review, investigate, document, and escalate transaction monitoring alerts and suspicious activity. Perform reconciliations, daily financial operations, chargeback handling, and system verifications. Liaise with Compliance, Customer Operations, Payments, and other teams to close cases, maintain audit-ready records, track JIRA tickets, and ensure policies and operational controls are followed.

Design, build, and operate production-grade Databricks data pipelines and Lakehouse data models using SQL, Python, and PySpark. Implement ELT/ETL patterns, data quality checks, Unity Catalog governance, performance optimization, monitoring, and documentation while collaborating with stakeholders.

Manage daily accounting operations (invoices, accruals, payments, payroll), prepare monthly financial reports, ensure IFRS and Slovak GAAP compliance, handle VAT/income tax filings and audits, collaborate with external accountants, and drive accounting process improvements.

Build and productionize end-to-end ML solutions for fintech use cases (credit scoring, fraud, collections). Own data pipelines, feature engineering, model development, deployment with Azure ML, monitoring, A/B testing, and explainability to meet regulatory requirements while collaborating with product and engineering stakeholders.