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Sell SHI's IT solutions to enterprise customers by developing strategic sales plans, prospecting and cultivating relationships, managing pipeline to meet revenue targets, collaborating with internal teams and partners, attending industry events, and staying current on market and competitor trends. Role requires frequent customer-facing activity and territory-based travel.

Support sales reps for datacenter OEM partners by providing product/program support, creating trainings and presentations, managing pipelines, leading partner/customer meetings, analyzing data for trends, and representing the brand at events to drive business growth.

Own and drive the ServiceNow IRM/GRC and SecOps product roadmap; partner with Security, Risk, Audit, and IT to define requirements; lead governance and stakeholder forums; ensure integrations (CMDB, SIEM, vulnerability, threat intel, TPRM); promote automation, AI-driven risk scoring, and KPI-driven reporting to improve compliance, vulnerability response, and security incident remediation.

Conduct outbound prospecting and cold calls, nurture assigned accounts via phone and email, quote and place orders, manage sales cycles and projects, collaborate with internal teams to resolve IT customer needs, and meet monthly/quarterly sales quotas while providing consultative customer service.

Lead identification, assessment, and monitoring of operational, financial, reputational, and strategic risks. Maintain risk tools and documentation, run RCSAs and control reviews, support audits and incident response, implement remediation and process improvements, produce risk reporting and KPIs, train stakeholders, and partner across departments to enforce risk frameworks and governance.

Serve as the primary inside sales contact for assigned accounts, build strong customer relationships, generate and manage sales opportunities and renewals, prepare competitive IT pricing quotes, process orders, provide timely updates, and collaborate with outside sales, vendors, and internal teams to drive revenue and deliver world-class customer support.

Lead design, execution, and continuous improvement of sales enablement programs. Manage multiple strategic initiatives, coordinate cross-functional stakeholders, track progress, measure performance, and drive change management and adoption. Build scalable processes, communicate expectations, mentor others, and deliver alignment and measurable results to enable Sales to meet organizational goals.

The Presales Solutions Engineer will support account teams by providing network expertise, educating sales teams, and designing infrastructure solutions aligned with customer needs.

The Client Solutions Manager handles customer relationships for IT solutions, manages renewals, pricing proposals, and ensures smooth order processing while collaborating with sales and internal teams.

Pre-sales technical specialist partnering with account teams to identify and design multi-domain solutions across networking, cybersecurity, cloud, data center and AI. Responsibilities include discovery, solution design, proposals, presentations, technical validation, vendor engagement, sales enablement, and supporting complex data center and transformation opportunities.