Top Tech Jobs & Startup Jobs

Serve as the technical lead for Cyera's platform, driving customer onboarding, adoption, and ROI. Design custom use cases, troubleshoot issues, lead technical workshops and executive reviews, mentor team members, advocate customer feedback to product, and monitor customer health to enable expansion and retention.

Serve as a technical trusted advisor to prospective and existing customers: run discovery, design tailored data security solutions, lead demos/POCs/workshops, guide deployment and integrations, and collaborate with Sales, Product, and Engineering to drive adoption and product feedback.

Own and scale the end-to-end learning strategy for Global Technical Support: onboarding, role-based enablement, certification, skills mapping, labs/simulations, continuous learning, knowledge management, and measurement of enablement impact. Partner with product, R&D, documentation, and support leadership to convert product expertise into practical training and track metrics like time-to-ramp, certification completion, case and escalation quality, and CSAT influence.

Design, build, and scale the operational systems for Global Technical Support: own automation and AI initiatives, ticket routing and taxonomy, backlog governance, dashboarding, capacity planning, quality audits, and tooling. Partner cross-functionally to improve efficiency, consistency, and measurable support performance.

The Channel Account Director is responsible for expanding the network of channel partners, strategic planning, partner recruitment, sales enablement, performance management, and cross-functional collaboration. They will drive revenue growth and maintain relationships with key partners in the data security industry.

Partnering with the CTO's office to maximize executive impact through strategic customer engagement, escalation management, and cross-functional coordination. Drive founder-led initiatives, resolve high-impact customer issues, translate account insights into strategic recommendations, and build AI-powered workflows and operating systems to improve organizational effectiveness and founder leverage.

Manage design, delivery, and optimization of scalable channel enablement programs. Oversee content curation, LMS and portal administration, stakeholder coordination, QA/version control, and program measurement to improve partner and seller performance.

Lead and scale the Sales Engineering enablement function by creating technical onboarding, certifications, labs, demos, and continuous training. Partner cross-functionally to align product and field, define KPIs, run workshops, coach technical storytelling, and manage a small team to improve ramp, win rates, time-to-value, and retention.

Partner with prospects and clients to architect and demonstrate enterprise cloud data security and risk management solutions. Lead technical evaluations, proofs of value, and demos, manage cross-functional resources, support partner channels, and drive sales in large, complex opportunities.

Design, manage, and optimize scalable sales enablement programs and assets. Lead full program lifecycles from concept to delivery, collaborate with GTM partners, ensure on-brand visual storytelling, maintain content QA/version control, and track program effectiveness to iterate and improve seller performance.