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The Technical Customer Support Engineer provides technical support, troubleshooting issues across various systems and ensuring customer satisfaction through effective communication and resolution management.

The Customer Success Manager in EMEA enhances customer engagement and adoption of technologies, analyzes customer data, and collaborates across teams to ensure long-term success and value.

The Senior Organizational Development Manager will lead OD initiatives, partner with HR, design leadership programs, manage performance processes, and integrate AI solutions.

The Senior Organizational Development Manager will lead company-wide OD and learning initiatives, align them with business needs, and implement leadership development programs.

The R&D Manager will lead a development team in creating a GenAI SaaS platform, ensuring execution, feature delivery, and system stability, while maintaining high engineering standards and a collaborative culture.

The role focuses on managing partnerships with Systems Integrators and Defence Primes, driving revenue growth, and supporting the Defence & Intelligence business, including relationship building and alignment with government procurement processes.

Lead the development and expansion of strategic Systems Integrator partnerships in the Federal sector, driving pipeline growth and collaboration across sales teams. Manage relationships, support Federal business, and enable partners for Cellebrite's digital intelligence solutions.

Provide L2 technical support for DACH customers: own cases end-to-end, troubleshoot servers, storage, networking, cloud, applications and mobile ecosystems, document tickets, collaborate with sales and engineering, perform remote and on-site support, meet SLAs, and contribute to process and knowledge improvement.

Act as a technical advisor in pre-sales: lead discovery, design solutions across on‑prem/cloud/hybrid, deliver demos/pilots, advise on integrations/security, partner with sales to drive adoption and account expansion, and represent the company at industry events.

Partner with sales to deliver technical pre-sales support for Cellebrite digital forensics solutions to law enforcement. Demonstrate product value, run discovery workshops, present at events, gather customer feedback, document interactions, and collaborate across R&D, Product, Support, and Marketing. Heavy travel across the Eastern territory (50–75%).