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Manage post-sales relationships with a portfolio of customers, primarily financial institutions, to drive adoption and business outcomes from BioCatch’s behavioral biometric solution. Responsibilities include strategic consulting, project coordination, risk and escalation management, customer presentations, quarterly business reviews, roadmap feedback, stakeholder communication, team coaching, statements of work, and identifying expansion opportunities with account managers.

Customer-facing Threat Analyst supporting financial institutions with fraud detection, prevention strategy, behavioral biometrics, and advanced analytics. Responsibilities include advising customers, deploying fraud rules, measuring detection performance, researching emerging threats, delivering reporting and insights, educating prospects, supporting sales, and collaborating with Data Science and product teams. The role requires presenting to varied audiences, building customer relationships, and traveling across Australia and New Zealand for customer meetings and workshops.

Drive enterprise sales growth across North American banking, credit card, and financial services accounts. Develop strategic account and business development plans, build customer and partner relationships, close complex multi-million-dollar technology deals, and engage C-level stakeholders. Represent the company at industry events, collaborate with commercial and leadership teams, manage pipeline forecasting and reporting, and apply MEDDPICC methodology. The role focuses on cybersecurity, fraud prevention, authentication, and SaaS or cloud solutions, with 50% domestic and international travel.

Manage strategic post-sales relationships with major financial institutions across Latin America. Serve as the primary customer contact, lead escalations and project coordination, oversee delivery plans and milestones, conduct executive business reviews, gather product feedback, and identify expansion opportunities with account managers. Translate technical requirements for business stakeholders, coordinate internal support and delivery teams, manage customer risks and incidents, and drive successful adoption of BioCatch’s behavioral biometrics solution.

Develop core backend services that process high volumes of real-time traffic under strict latency and SLA requirements. The role involves solving complex production problems, understanding system-wide architecture, and building scalable solutions. Candidates will collaborate with an innovative backend team and work with cloud architectures, microservices, CI/CD pipelines, and Dockerized environments.

Research and investigate global fraud trends using BioCatch data and external sources. Produce data-driven insights, visualizations, written thought leadership, dashboards, and presentations. Build repositories and automate analysis workflows while applying fraud expertise and AI tools to validate findings and support sales and marketing.

Serve as a domain expert advising sales and customer teams on fraud and financial crime, engage senior customers, drive thought leadership, identify and evaluate use cases, influence product roadmap, and represent BioCatch at events and the Client Innovation Board to deliver measurable value.

Serve as a domain expert advising sales and customer teams on fraud and financial crime, engage senior customers, drive thought leadership and use-case innovation, evaluate feasibility with product, and represent BioCatch at industry events and advisory boards.

Serve as a domain expert advisor to sales and customer success, solving complex fraud and financial crime challenges. Engage senior customers, build business cases, influence product roadmaps, produce thought leadership, represent BioCatch at events, and contribute market and threat insights to internal teams.

Manage and grow BioCatch accounts in India within Banking and Financial Services. Drive full sales cycle from prospecting to close, execute strategic account plans, cultivate executive-level relationships, collaborate with APAC commercial teams, and manage forecasting, pipeline, and customer satisfaction.