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The Application Support Specialist provides technical and functional support for Novidea's Salesforce applications to B2B customers, ensures customer satisfaction, troubleshoots issues, and documents interactions.

As a Subject Matter Expert, you will align product offerings with market needs, provide strategic guidance, and support product development in the insurance technology sector.

As an Application Support Specialist, you will provide technical support for customers using Novidea's software, conduct training, and resolve issues in collaboration with R&D.

The Salesforce Implementer configures, customizes, and deploys Salesforce solutions based on client requirements, ensuring high-quality implementation and system performance.

The Business Analyst analyzes customer application problems, performs gap analysis, designs business solutions, and conducts user acceptance testing while liaising with development teams.

The Project Manager will manage end-to-end implementations of Novidea's platform, focusing on customer, timeline, task, and budget management, particularly related to insurance sector projects.

The Senior Implementation Project Manager leads complex implementation plans for enterprise clients, manages resources, fosters relationships, and drives project success while mentoring junior team members.

The Senior Insurance Business Analyst delivers customer solutions for complex insurance problems, acting as a liaison between clients and teams, and documenting processes and requirements.