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Lead enterprise customer success across the Americas, build and scale teams and playbooks, own NRR, adoption, renewals and expansion, engage C-suite legal stakeholders, and translate customer insights into product and GTM improvements.

Lead end-to-end AI transformation engagements at strategic accounts (law firms, corporate legal departments, financial institutions). Map workflows, prioritize high-value opportunities, coordinate cross-functional delivery, drive adoption and change management, build executive relationships, and document playbooks. Hand off sustained adoption to Customer Success.

The Senior Brand Designer owns end-to-end creative for priority initiatives across social, product marketing, sales enablement, and events. They evolve Harvey’s brand system, develop visual language and templates, translate complex legal AI concepts into clear narratives, and collaborate with marketing, product, and creative operations teams. The role also includes project scoping, critique, documentation, feedback, and mentoring other designers.

Own end-to-end brand and marketing design for priority initiatives across social, product marketing, sales enablement, and events. Evolve Harvey’s visual brand system, templates, layout, and motion language while collaborating with marketing, product marketing, content, and creative operations. Translate complex legal AI concepts into clear narratives and compelling visuals, manage projects from brief through launch, provide constructive critique, and mentor other designers.

Own the architecture and technical strategy for Harvey’s web platform, including Next.js, Vercel, Sanity, APIs, integrations, data foundations, CI/CD, testing, observability, security, and performance. Lead AI/ML web workflow adoption, partner with product, security, and infrastructure teams, and mentor a small front-end-focused engineering team. The role requires staff-level technical ownership, deep backend and systems expertise, and experience operating reliable production platforms.

Lead the architecture and technical strategy for Harvey’s web platform, including Next.js/Vercel, Sanity, integrations, data foundations, CI/CD, observability, testing, and performance. Build reliable systems connecting marketing, analytics, CRM, and GTM platforms; integrate AI/ML into web workflows; partner with security and infrastructure teams; and mentor a small front-end-focused engineering team.

Legal Engineer supporting Harvey’s sales strategy by engaging law firm and in-house legal teams, conducting customer discovery, tailoring and delivering AI product demonstrations, and explaining workflow applications across funds, IP, and legal practice areas. The role builds executive credibility, develops legal-focused content, synthesizes customer feedback for product teams, researches customers and competitors, and partners with Account Executives. Occasional travel to customer and company offices may be required.

Own a named account list across Singapore and SE Asia, manage full sales cycle from prospecting to renewal, exceed revenue targets, run tailored AI product demos, and collaborate with cross-functional teams to tailor solutions for APAC legal and professional services clients.

Own a named book of mid-market ANZ accounts and drive full sales cycle adoption of Harvey's AI platform: prospecting, demos, contracting, onboarding, expansion, and renewals while collaborating with product, engineering, and customer success to tailor solutions and hit revenue targets.

Manage and negotiate commercial contracts (NDAs, MSAs, SOWs, marketing/staffing/procurement agreements); maintain templates and playbooks; improve contracting operations and workflows; escalate product/privacy/regulatory issues; negotiate DPAs; train and support go-to-market and cross-functional teams. Support contracts management system and broader legal operations.