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Lead and develop a team of Account Executives to drive new ARR across financial services. Own team quota, forecast, and pipeline; coach on discovery, demos, outbound prospecting, and deal execution; run pipeline reviews and deal strategy; recruit and onboard talent; partner cross-functionally to unblock deals; and surface customer feedback to improve the product.

Provide frontline product support for a B2B fintech platform: troubleshoot client issues via email/IM, escalate complex cases to Operations and Engineering, maintain documentation and training materials, translate recurring client friction into product feedback, and mentor junior team members to ensure timely resolution and high client satisfaction.

The Director of Revenue Operations will lead the Revenue Operations function, manage a RevOps team, oversee systems and processes, drive strategic initiatives, and partner with leadership for business strategy in a fast-growing fintech company.

The Client Implementation Manager will lead a team to implement Arch for enterprise clients, drive project success, and ensure client satisfaction through collaboration and continuous improvement.

The Client Success Strategist is responsible for managing client relationships post-onboarding, ensuring satisfaction, conducting training, and identifying growth opportunities.

Manage full-cycle recruiting across teams, proactively source and build talent pipelines, conduct structured candidate screens, coordinate interviews, partner with hiring managers, track recruiting metrics, document processes, and support employer branding and community engagement.

Lead and scale Arch’s demand generation across acquisition, expansion, and retention. Build multi-channel growth programs, lifecycle journeys, partner and referral channels, attribution/reporting, and scalable processes while partnering with Sales, Product Marketing, Customer Success, Partnerships, and Marketing Operations to drive measurable pipeline and revenue outcomes.

Manage post-onboarding client accounts: conduct regular check-ins, maintain CRM records, monitor data quality, provide end-user training, analyze churn risks, drive renewals and expansions, communicate product updates, and process client data (including occasional evenings/weekends).