Top Tech Jobs & Startup Jobs

Manage end-to-end export maritime documentation: coordinate with customers, shipping lines and finance; prepare and check Bills of Lading, shipping instructions, invoices and payments; courier originals; maintain control sheets and records; ensure compliance with SOPs and KPIs; provide MIS reporting and support documentation team operations.

Coordinate communication on product availability and lead times with customer service, transport, warehouse, expediting and procurement. Follow up quotes and orders awaiting approval, order non-available items, scan delivery notes, create invoices for closed orders, maintain control reports/documentation, assist other departments on stock and purchase orders, and perform manager-assigned duties. Role requires rotating first-half Saturday and weekday night split shifts.

Own and manage Docmap and related HSEQ applications, driving roadmap, governance, and vendor engagement. Improve workflows, data quality, automation, and stakeholder collaboration across regions to deliver scalable HSEQ system solutions.

Develop and grow sales for marine products by advising customers, pursuing leads, processing high-value enquiries/orders, promoting campaigns, resolving complaints/warranty claims, and collaborating with order processing and operations to ensure excellent customer experience and increased sales.

Support global growth of newbuilding supervision by identifying opportunities, engaging customers and shipyards, preparing commercial proposals and tenders, maintaining CRM records, providing market intelligence, and coordinating cross-functional teams through contract award to project start.

Promote and sell maritime products and services to ports, terminals, and vessels. Visit ships to provide technical support, demonstrations, chemical tests, and carry out services. Create leads and report visit outcomes, customer feedback, and competitor activity. Support sales during vessel transactions and complete required documentation after each visit.

Provide first-line Service Desk support for global users: own incidents and service requests in ServiceNow, diagnose and resolve Microsoft 365, Entra ID, endpoint, connectivity and security issues, ensure SLA compliance, communicate clearly to users, maintain knowledge articles and handovers, and escalate to 2nd/3rd line teams when needed.

The Senior Application Support Engineer will resolve complex Salesforce application production issues, perform troubleshooting, mentor junior engineers, and contribute to custom development and SOPs.

Provide port agency support for crew changes and husbandry services, act as vessel representative, handle regulatory and authority communications, prepare port and customs documentation, coordinate berthing and port services, and keep stakeholders updated on vessel operations.

Lead and grow the Maritime Logistics team by driving sales, developing business plans, managing operations and reporting, ensuring regulatory compliance, training staff, building customer and partner relationships, and using quality systems to improve processes.